Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
This morning, while logging into a Zoom meeting, half of our participants (6 of the 12) were unable to connect to audio. We could see them but there was no audio in or out. We hold this meeting monthly and have never had this issue in the 2 years that we have had these meetings.
Show less
How do I remove a disruptive registrant from future meetings that are recurring? The only way that I see will send an email to them with additional information. All I want to do is remove the person from the registration list and/or block them from using the same email address. The person was making sexual comments.
Show less
I was the host of the meeting and I recorded it (it also showed that it is being recorded) but I think I was not able to log in during the meeting. Is there a way to retrieve the recording?
In the support article "Upgrading Zoom to the latest version" (https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version), Zoom lists two options for upgrading to the latest version on a desktop client. One is to "Check for Upgrades" from within the client, the other is to download from the download center: https://zoom.us/download My question: is there any difference between these two methods? Is there any scenario where one will work more simply and reliably than the other? BACKGROUND: I support a "lifetime learning" organization. We provide classes (via Zoom since the pandemic started) for 200+ senior citizens. Many of these users are computer-phobic, with systems set up for them by others (who may or may not be available to help with upgrades). (Actual question from one of these seniors: "What is copy-and-paste?") They use a variety of devices: Windows and Apple desk/laptops, iPhone, iPad, Android, Chromebook. What many of them know about Zoom is that if they click on a link sent by someone else, magic happens and they are in a meeting. Period. I am trying to write some instructions to guide these users through the upcoming mandatory upgrade on November 1. These instructions need to be drop-dead simple and totally bulletproof. Also, I do not want to wait for a "prompted upgrade" to happen on November 1 because that is a class day for us and there will be zero time to deal with any glitches. We've run some tests, and had problems with both "prompted upgrade" and "download center". With "download center" a Windows user was asked a question about 32 bit/64 bit/ARM client. Needless to say, he had no idea which was correct. He tried 32 bit, then got a question about "download automatically next time you join a meeting or manually" with no indication (that he saw) of how to download manually. Another user was prompted to upgrade a few weeks ago, accepted "upgrade", something went wrong (who knows what), and he was left with no Zoom at all. But then other users have had both types of upgrade go "like butter", with no confusing questions about 32/64/ARM, and no question about now or later. Color me confused. Lastly, I have a preference for the "download center" approach, because the "check for updates" approach assumes that you sign in to your Zoom account via the client app, and the majority of my users have no Zoom account. HENCE THE QUESTION: is there a difference between the "check for upgrades" method and the "download center" method? Which would be better for my users?
Show less
Just like the subject indicates, the recording is was not converted like every other usually is after I end my meeting. This time, I joined someone else's meeting and was added as a host, from there I started recording the meeting with the "record in my computer" option and when I ended the meeting, the converting pop-up did not show up, and neither did the recording in the Zoom folder. Please help, Chris.
Show less
Hey guys. I'd like to share my iPad screen via a wired connection as described in: https://support.zoom.us/hc/en-us/articles/201379235-Sharing-your-iOS-screen-from-the-Zoom-desktop-client My problem: there is no button for iPhone/iPad via cable. Yes, my iPad is connected via cable and it is trusted. Any ideas?
Show less
How can I plan a meeting, so that everybody who has the link (just the link) can come in?
I posted a link to a zoom meeting in my social media group. But some people told me, that they could not join because the had no code oder id-number.
But everybody should be able to come in, without a code - just by clicking the Link
Show less
hello, i seem to have deleted blur background when i started zoom and now i want to have it back. i have tried logging out and uninstalling the app and have tried it on two different devices. how do i bring back the blur background?
