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No Blur background video filter option available

SMS11
Newcomer
Newcomer

I'm using a 2015 MacBook, running a dual core i5 processor, and running Zoom version 5.12.3. I have no Blur option available. Any help would be appreciated.

SMS11

1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @SMS11 ,

 

Attached information guide for you, I hope it will help you:

 

https://support.zoom.us/hc/en-us/articles/6619329769741-Zoom-blurred-background-option-is-not-availa...

 

Best regards,

Please mark if this solution helped you so that other colleagues can find it!