I am experiencing an issue with audio during Zoom meetings

While other participants can hear each other, I am unable to hear any sound.

This issue persists despite trying the following troubleshooting steps:

- Ensuring my audio is not muted.
- Testing my speaker in the Zoom settings.
- Verifying that my device's audio works with other applications.
- Restarting both Zoom and my device.

Could you please assist me in resolving this issue?

Thank you for your support.

I have Logitech, Inc. C920 HD Pro Webcam which was working fine with Zoom and Linux Mint 21. After upgrading to Linux Mint 22 my microphone started acting up. The sound is garbled so bad that you can't understand what I am talking. The webcam works just fine with Skype for Linux and some other apps that are using it. 

I tried troubleshooting the issue myself - uninstalling Zoom, installing the latest version, and trying it again. Nothing helped so far. Does anyone have an idea how can I fix the issue? Thanks!

Here's some additional info:

$ uname -a
Linux xxx 6.8.0-51-generic #52-Ubuntu SMP PREEMPT_DYNAMIC Thu Dec 5 13:09:44 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

$ cat /etc/*release
DISTRIB_ID=LinuxMint
DISTRIB_RELEASE=22
DISTRIB_CODENAME=wilma
DISTRIB_DESCRIPTION="Linux Mint 22 Wilma"
NAME="Linux Mint"
VERSION="22 (Wilma)"
ID=linuxmint
ID_LIKE="ubuntu debian"
PRETTY_NAME="Linux Mint 22"
VERSION_ID="22"
HOME_URL="https://www.linuxmint.com/"
SUPPORT_URL="https://forums.linuxmint.com/"
BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
PRIVACY_POLICY_URL="https://www.linuxmint.com/"
VERSION_CODENAME=wilma
UBUNTU_CODENAME=noble

$ dpkg -l | grep zoom
ii zoom 6.2.6.2503 amd64 Zoom Cloud Meetings

BTW, it is not helping that:
1. Zoom doesn't have much info about Linux in their troubleshooting guides

2. The Zoom app on Linux doesn't have the option to test the microphone

Hi all,

I've had multiple different laptops (all on Windows 11), with different manufacturers, and zoom crashes on all of them. Windows freeze, it shuts itself down & reopens again about once every 20 minutes...

I have a friend who has a desktop (gaming orientated), who experiences the same issues, so it's not laptop-specific.

Machines are rock-stable on everything else, so it's just a Zoom-centric issue. Is there a known issue with machines using NVIDIA drivers?

I teach online using Zoom.  I want to be able to share an application on my screen for my students to see but then work on other windows while they continue to see the application.  I don't want to just share the whole screen, as this means that the application that the students are working on will vanish from view or be obscured by other windows.  I was able to do this with no problems until a recent update of Zoom.  I get the message "Please move this window from the shared application" and students see black rectangles on their screens.  If I maximise the window that I'm not sharing, the students' screens simply turn black.  It's exasperating that this was working fine until Zoom was updated.

I'm using a PC with the following details:

Windows Version

Windows 11 Pro, last updated 7/9/24, OS Builds 22621.3880 and 22631.3880

Graphics Card

Intel (R), Iris (R), Xe Graphics

Driver: 31.0.101.5590

Driver date: 10/6/24

Zoom Version

6.1.5

What can I do to solve this problem?

Has anyone noticed problems with the Zoom Desktop Application?  It started a few weeks ago when I tried to schedule a meeting using the Desktop app on my PC (which I usually do) and the meeting would not appear on the calendar side bar of upcoming meetings.   The only way to schedule the meeting is to use the Zoom web portal or Zoom on my phone.  I've tried one uninstall and reinstall.  Is this a known issue?

I use several virtual meeting platforms and use the same webcam for all platforms. Whenever I am using Zoom, my video appears that I am closer to the camera, showing just my head and shoulders. When I am using Teams or WebEx, the same camera shows my head and upper torso. 
Because many of my colleagues are Deaf, I use sign language to communicate, but I have to back up my chair every time I want to sign something so they can see my signs. My camera only shows this close up view when using Zoom. 
Is there a way a can manually manipulate the camera to zoom out, so I appear farther from my camera? I'm using a basic Logi webcam. Not sure if the make of the camera matters since this only happens when we are on Zoom. 

For about a week now, when I start a meeting I get the "unable to connect" message.  I have a stable internet connection and no firewall or proxy. I've been using Zoom since 2014 and this has never happened before. I've reported this problem twice and have not received any response from Zoom. Does anyone have a solution to this problem? It's interfering with my volunteer work.