I am having trouble converting and retrieving recorded meetings.  When I try, it shows  security & privacy; privacy; files & folders; Google Chrome; downloads, documents, and desktop folders; zoom.us; downloads folders.  All of those are checked but nothing else can be done.  I want to retrieve all the recordings for transcription.

With working with Polling Reports I sort them, after downloading, by name and polling number.  That way I can quickly identify how many polling questions each person has answered.  Is it possible to have the report already sorted by Attendee, then by question number?

Hello,

New to Zoom and community.  Received an email saying Zoom will be implementing new Software Lifecycle Policy on November 5, 2022.  How do I know if I need to migrate to the Zoom Progressive Web Application (PWA)? And if so, how do I do that?  download something?

Thanks.

Hi Team,

I changed the user's License status from Licensed (type : 2 ) to Basic (type : 1). For that user already SSO has been enabled in org. Even after the license type changed user is able to sign in with SSO. But I heard like basic plan doesn't allow SSO type authentication. Can u please advice on this. 

My organization currently has 7 licenses.  We want to reduce that to 6.  In Billing/Current Plans/Edit Current Plans I changed our quantity from 7 to 6.  A pop-up window said "At least 1 license needs to be unassigned by <our renewal date>.

I checked the support article "Assigning Zoom Licenses" (https://support.zoom.us/hc/en-us/articles/4402706779405-Assigning-Zoom-Events-licenses).

It talks about "revoking" a Zoom license.  QUESTION: is "revoking" the same as "unassigning"???

Under "How to revoke" the article says:

• To the right of the user you want to unassign a license from, click Edit.
  A new window will open.
  Note: Use the Search field to search for and add a user that is not listed.
• Unselect the Zoom Events checkbox.
• Click Save.

There is no such check box!!!  Here's a screen shot:

QUESTION: What do I need to do to unassign the license???

In poking around, I clicked on the ellipses next to "Edit" next to the user name.  One of the options was "deactivate".  So I tried it.  I seem to have an available license now, so I'm hoping that "deactivate" was the right thing to do.

Thanks in advance for any help.  And apologies in advance if this question has been answered--I searched the community but could not find anything.

I know how to go into setting and enable and disable the the chat.  My question, is it real-time while a meeting or  webinar is going on?   Meaning if I am in a webinar and chat is on can I turn it off and no one will be allowed to chat any more during that time frame.  Then can it be turned back on in the same meeting at a later time.