zoom live stream not clear

[chamilk]

Hello,

I'm Japanese language teacher, my students tells that "video not clear" in my live class (Some times). so i have bought 100mbps internet (Fiber) connection as well. but problem is same. can I increase my live steaming quality SD to HD?

Im using Ipad mini 4

Thank you.

[Jameswalter]

You can find this feature by logging into your Zoom account and clicking on “Settings”. Under “In Meeting (Advanced)” you can scroll down to find a feature called Enable Group HD Video which will increase Zoom's default standard definition to 720p HD video.

Regards,
John

[chamilk]

hello,

I have done that. but problem is same. When i download the recorded videos the quality is still SD.

Thank you.

ChamilK