Question 1 - Suddenly, my Pro Zoom Account does not get Chat Support. I do not understand why this is the case since I've always been able to use Chat Support. If anyone could please advise, I would appreciate it. 

Question 2 

*** I am trying to contact Zoom to ask whether or not Enabling Original Sound for Musicians can be toggled ON for all meetings? I don't want to have to "remember" to toggle it on and risk losing the sound that I use to get before this new option came into being. If anyone can help with this second issue, I'd appreciate it. 

Thank you. I look forward to any replies. 

hi all using my new laptop a hp windows 11 running an AMD processor.  the microphone is not working, when you choose to switch microphone and test the microphone it will work for 1 second before cutting out. 

it seems to be a zoom specific problem. it also seems to be AMD specific as I have done some troubleshooting myself online.

I have uninstalled zoom and downloaded the latest version, restarted the computer but nothing seems to work. this problem arose after plugging in headphones to the computer and it was working fine before that. I don't think this is the cause of the problem as it is zoom specific but i said it was best to add all information.

any help would be greatly appreciated.

thanks, 

Kerry.

Hello,

just upgraded to Pro, but a little problem for my small organization. Only one of us can schedule a Call, for example Mr. A (admin), so if Mr. B needs to organize a Call he have to use the Mr. A account to organize. But when they are both connected sometimes they get disconnected by the system. I know tha it's not a shame, just want to understand if there's a cheap solution for not buy a "Pro" plan for every member of the organization that wants to organize call longer more than 40 minutes.

Thanks in advance

Hi, I read all the info on selecting an alternative host for a scheduled meeting but I can't find it there is a way to set up a zoom room that there is an alternative host for all the time. IE our org using one room link over and over and I want a co-worker to be able to host there as well, unscheduled , like  "hey ;et's hop on zoom" and can let people in the room without me.... thanks for the help