I am new to Zoom Workplace Pro. I initially set recordings to be saved locally. I now need to change to save to the cloud. However, when I go to Settings (through the Zoom web portal)

1. Account Management then Account Settings.
2. Click the Recording & Transcript tab.
3. Click the Automatic recording toggle to enable or disable it.

And try to toggle off "record to computer file," I get the following error:

hi - I hosted a meeting last week, and one of the participants requested to record the meeting, and a pop-up came up requesting that I give permission to host the meeting. I accepted, and assumed they would get the meeting recording. They are asking for the recording now which I cannot see in my recordings list. So not sure how this works when someone else other than the host requests the meeting to be recorded, is the host supposed to be able to see this, or should it be available direct the participant? I have checked both cloud and local recordings and its not there. Appreciate any feedback or help on this!

This has become a point of severe frustration. In a zoom meeting, that is recorded, I, the host am on the right, my counter part is on the left. ALL WE WANT TO DO is to flip sides. He is on the right and I am on the left. I can not find out how to do this to save my own sanity. I've looked everywhere and tried everything I can see on zoom, but there are no answers or solutions I can find. PLEASE help. 

I'm running Windows 11 (Version 24HR (OS Build 26100.3476)) and my browser is Firefox (136.0.1 (64-bit)).  I have a healthcare provider that uses an online portal (https://www.athenahealth.com/patient-login) for virtual appointments.  When I attempt to join the appointments it opens Zoom in a browser window, even though I have the Zoom Workplace (Version: 6.3.11 (60501)) desktop app installed on my PC.

When I try to turn on the camera it says, you must grant permission in your browser settings and offers this link for more info (https://zoom.us/wc/support/mic) - note the microphone works just fine, it is only the camera that won't work.

Following the instruction at that link, I click the lock icon in the address bar of the browser window in which the telehealth appointment is open and click the ">" caret next to the words  "Connection Secure", then "More Information", and "Permissions".

From there I scroll down to "Use the Camera" and de-select "Use Default" and click the radio button next to "Allow", then close the tab, but the camera still won't turn on.  I then closed the browser, re-opened, navigated back to the telehealth portal and tried again, but still camera won't work and only gives the same link (https://zoom.us/wc/support/mic).  Looking at at the browser settings - camera permissions I see one website set to "Allow" (https://telehealth.px.athena.io), and this is the address from the telehealth portal), and no other websites listed.  There is a checkbox at the bottom to "block new requests asking to access your camera, but that is unchecked.

Everything I can see in the browser seems to be set with the correct permissions, but still the camera won't work in this Zoom browser portal.  I have used this PC with the Zoom Workspace app and the camera works fine.  I have used this PC and browser with both Google Meet and Microsoft Teams, and in both cases the camera works just fine.

I have an older Windows 10 device, using the same version of Firefox, with the same browser settings - camera permissions set to allow for the same website, and the camera works just fine.

Any advice as to what's wrong?

When in a zoom call, I can hear everyone fine, but if someone is in their car on a zoom call, i cant hear them or they cut in and out. However, everyone else on the call can hear them with no issues. I have also done the test where i go to zoom settings, Audio, Test speaker(Same as system) but the test chime is SUPER quiet, yet i can still hear all call participants without issue other than those in their car. I'm assuming this may be some AI noise suppression thing as to not hear car noise? But how can i fix this? All other computer audio sources work without issue. Windows 11 ver. 24H2, Zoom version 6.4.2

This began after a Windows 11 update on Saturday. The microphone stops working for 5 - 10 seconds spontaneously. So, I purchased a new webcam (with mic) but it's still happening. I uninstalled and reinstalled the driver. I changed the microphone settings in Zoom. And it's still happening. I observe two things on the sound monitor on Zoom - sometimes the sound gauge becomes "stuck" at one sound level but my voice isn't being heard and other times it shows no input and my voice isn't being heard. I teach on Zoom - this is a huge problem and I have no idea what to do. Contacted Microsoft and they just tried updating the driver for the camera (which didn't change things). HELP! Thanks.

Hi, 

I want to find out if anyone in this community has updated their Zoom for desktop to Zoom workplace.

My regular Zoom call from desktop was not working. So I was given through Zoom support that I need to update to Zoom workplace, which I don't think it's like the regular Zoom that I have for the past 3 years.

I was able to schedule meeting calls, but I cannot connect via Zoom with the other person (The screen just spins around)

It's really frustrating when you paid for something, you cannot get live phone support. 

Help!

Thanks, Jenny

Helping a client use a zoom app that records audio. It works on all machines (windows and mac) that I've tested, but the pop-up that says "[Blank] is requesting to record this meeting" does not appear for them. They are the host. We've gone through their settings and they match mine. It doesn't seem to be a Windows update problem (they're using Windows 10), as the app functions as expected with the pop-up coming through on Windows 10 and 11 machines. 

Anyone else run into this problem? Is there a setting that I'm maybe missing that they need to fix?