Hello,

          I recently experienced an embarrassing situation when joining a Zoom video conference call with an inappropriate virtual background image shown to other zoom session participants. When I tried to change my Video virtual background image to 'None', the inappropriate image still displayed behind my live video. I am running Android Zoom version 5.9.1 (build 3642) on a Galaxy S10 - Sense UI 3.1 and the option to change my Virtual Video background image is under Settings -->  Background and Filters --> Backgrounds. When I chose 'None' for the background image, the image loaded was still the inappropriate image instead of <no image>!

Upon further testing, if I chose a new image, this image now becomes the default 'None' image and I can't change the image until I select another image which if I didn't have another appropriate image to choose, would be extremely embarrassing for myself and others that join a Zoom call . This is a ripe opening for anyone with access to my or other Zoom users' mobile Android devices to change this setting without the user's knowledge and with no method to set a 'None' (no image) option.

NOTE: I also attempted to remove this inappropriate image by clearing app cache and data on my Android device but the 'None' image still appeared when joining a Zoom video call. I also uninstalled the Zoom app. from my phone and reinstalled/restarted my phone but the 'None' image still appeared when joining a Zoom video call. Only after setting a different background image did my 'None' background picture option change/persist.

Please investigate/fix this as soon as possible as I will not use the Video option in my Zoom Android client until this is fixed.

I am having a serious issue regarding the iOS zoom SDK, I am using pushKit to wake up the app via voip notification and then starting CallKit, when the users accepts the call, zoom sdk is initiated and then displays a black screen to the user, but the other side of the call can see the first also when the second party of the call opens the camera the first party also doesn't see the second and this is applied also on the audio so the zoom meeting is not working at all. Can we have a discussion or possible fixes for the sdk ?

Hello

I've never had this problem before but my computer seems to have 2 or 3 audio options that I don't fully understand.

1. Nvidia

2. Realtek

I think that one is for the inbuilt speaker in the screen while another one is when I plug in a mic and speaker probably.

The third option while in Zoom is system.

Anyway, in my Zoom session a couple of minutes ago, a screen kept appearing that the audio output had been changed and the sound kept switching from the speaker in the screen to the headphones every few seconds

I tried forcing Zoom to stay with one system  by making a choice in audio options, but this got overridden and the problem started again

After a few minutes, only the speakers in the screen worked and the headphones were dead which was hard as I had to take the headphones off and then could not easily use the microphone attached to the headphones

But why did I get this problem today? I have a really important Zoom meeting on 14Oct and I need to fix it before then

Thanks for any help in advance

I joined a Zoom meeting today 17.6.2205 with a host who had sent me a link into it. I technically asked her permission via zoom clicks to record it into the could and she gave the permission and (I think) there was the icon that the meeting was being recorded. I`m not sure if I clicked record button though. But after she gave the permission it seemed like it is recording. I saw a text: Meeting is being recorded. And clicked ok.

In the end the host ended the meeting before I had clicked stop recording or leave meeting. (Is it necessary that the one who is recording will press stop or leave meeting to get the recording into one`s cloud or computer? ) After the meeting ended like that I could not see recording processing. I checked cloud recordings but did not see any recording there nor a new recording of today in computer recordings. There were only the old ones that have succeeded earlier.

I don`t have a paid Zoom account. I used Zoom Workplace. New version for me that I´m practicing to use. Was it even possible to record into cloud when not having a paid Zoom account?

Is there any change the recording was made and could still be found somehow? How? Is there something I or someone could do? Cold it still be found if I buy a paid Zoom account and / or change the settings somehow? How?

What are all the things in the text above that may have caused the meeting not being recorded or processed / downloaded or found?

What could we possibly do differently in the future? Can we both record the meeting to increase the chances of getting the record?

Edited: New info: We found out later that the video was recorded to the host´s account. We don`t know why. Do you know? And what to learn from this all and take into account in the future?