Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Registration tab is suddently missing

I have set up a meeting with registration required. All good until today, when I logged in to see who has registered and the registration tab is now missing. The "registration required" is definitely selected, and I could see the registrations before... Show more

I have set up a meeting with registration required.  All good until today, when I logged in to see who has registered and the registration tab is now missing.  The "registration required" is definitely selected, and I could see the registrations before.  This happened when I set up this meeting before, so I deleted it and started over.  Now it happened again.  What is going on?


Show less

reply-icon Latest Reply - 

Distinguish Types of Meetings

Is there a way for administrators to collect information from hosts about the types of meetings they are doing. We want to know if this was a general meeting or was this a meeting where we provided a service or technical assistance for a client(s) to... Show more

Is there a way for administrators to collect information from hosts about the types of meetings they are doing. We want to know if this was a general meeting or was this a meeting where we provided a service or technical assistance for a client(s) to track for our records. We don't want to collect information if it wasn't related to a service provided. 

 

In general, we have information we would like to collect from the host about the meeting they are hosting in the zoom system. Is this something we can do in zoom?


Show less

Meeting invitation text keeps getting replaced

Its happened three times already that when I add or delete someone from an event, it replaces my event text. I get the message "The event description will be replaced with the Zoom default invitation." This has been really frustrating as a I have to ... Show more

Its happened three times already that when I add or delete someone from an event, it replaces my event text. I get the message "The event description will be replaced with the Zoom default invitation." This has been really frustrating as a I have to quickly edit it back to what I originally wrote and it resends to everyone. 

 

I've been making the changes through outlook/the zoom plugin. Anyone have any solutions? Can't seem to find any.


Show less

reply-icon Latest Reply - 

Audio

During Zoom meetings all the participants can hear me talk and then suddenly no one can hear me. This problem happens erratically when I have not changed my position at the computer or adjusted the volume. During some meetings, it is not a problem, a... Show more

During Zoom meetings all the participants can hear me talk and then suddenly no one can hear me.  This problem happens erratically when I have not changed my position at the computer or adjusted the volume.  During some meetings, it is not a problem, and at other times it can occur multiple times.

 
 
 
 
 
 

Show less

reply-icon Latest Reply - 

Meetings in outlook but randomly deleted from zoom

Never had issues with Zoom in the last four years but just today my staff are reporting stand-alone scheduled meetings "disappearing" from their Zoom account. For example, a meeting was previously scheduled via outlook and still on calendars (of staf... Show more

Never had issues with Zoom in the last four years but just today my staff are reporting stand-alone scheduled meetings "disappearing" from their Zoom account. For example, a meeting was previously scheduled via outlook and still on calendars (of staff and external client) with a Zoom meeting link attached, but the link popped up a message noting "meeting ID invalid". When the scheduler looked in their Zoom account the meeting was not there.

 

At this point people have cross-checked outlook calendars and Zoom accounts and it appears as if four people have meetings schedule in outlook with Zoom links that show no meeting scheduled in Zoom. Those links when clicked are also reporting the "meeting ID invalid" message. At this point we know we are seeing this issue with events scheduled for this week, but people have not looked beyond that at this point. Again, we have never experienced issues, so this is a little weird.

Does anyone have ideas? I encouraged everyone to make sure their outlook and zoom was running the most recent update... but otherwise I am not sure what to say or how to resolve as it is not every meeting or every account.


Show less

Required Udate

I can't launch meetings. I keep getting a message that I need to update. So I've been having to enter meetings on my browser instead which doesn't give me all my Zoom options like having a virtual hand, digital timer, etc. It is very limiting and ver... Show more

I can't launch meetings.  I keep getting a message that I need to update.  So I've been having to enter meetings on my browser instead which doesn't give me all my Zoom options like having a virtual hand, digital timer, etc.  It is very limiting and very frustrating.  How do I update?


Show less

reply-icon Latest Reply - 

Recorded VIdeo Freezing on Playback

I am having an issue on MacOS, where long recorded session videos are constantly freezing during regular or fullscreen playback. This occurs every 2 to 5 minutes on a very new computer, with the latest software, and plenty of bandwidth. This never oc... Show more

I am having an issue on MacOS, where long recorded session videos are constantly freezing during regular or fullscreen playback.  This occurs every 2 to 5 minutes on a very new computer, with the latest software, and plenty of bandwidth.  This never occurs during live meetings.  Is there anything I can do to improve the experience?  I am *not* the admin for these recordings. 

 

This videos are being viewed through the organization branded Web link on a Chrome Web browser.

 

 


Show less

reply-icon Latest Reply - 

Assistance required for PRO account

היי, אשמח בבקשה לעזרתכם.במהלך פגישת זום עם משתתף אחד בלבד, הפגישה מסיימת אוטומטית לאחר פחות משעה. למרות שהחשבון מוגדר ל30 שעות.בדקתי את ההגדרות, מוגדר תקין.ניסיתי דרך סוכן וירטואלי, הרובוט לא מצליח להבין את השאלה, שולח מאמרי תמיכה לא רלבנטיים לבעיה.כ... Show more

היי, אשמח בבקשה לעזרתכם.

במהלך פגישת זום עם משתתף אחד בלבד, הפגישה מסיימת אוטומטית לאחר פחות משעה. למרות שהחשבון מוגדר ל30 שעות.

בדקתי את ההגדרות, מוגדר תקין.

ניסיתי דרך סוכן וירטואלי, הרובוט לא מצליח להבין את השאלה, שולח מאמרי תמיכה לא רלבנטיים לבעיה.

כל פגישה מתנתקת לבד, לא על ידי המארח ולא על ידי האורח, וצריך כל פעם להתחבר מחדש.

אשמח לעזרה,

תודה מראש


Show less

Camera is a white square

When joining a zoom meeting, both in browser and in the zoom desktop app, my camera is just a white square. It works perfectly in all other video chat applications. Device type: Desktop, running Ubuntu 24.04.1 LTS, with Logitech C270 webcamZoom versi... Show more

When joining a zoom meeting, both in browser and in the zoom desktop app, my camera is just a white square. It works perfectly in all other video chat applications.

 

Device type: Desktop, running Ubuntu 24.04.1 LTS, with Logitech C270 webcam

Zoom version: 6.2.3.2056


Show less

Mobile device moves to speaker view on receiving shared screen

Hello!Steps to reproduce the issue:- On a mobile Android device (i. e. tablet) set view to 'Gallery'.- Someone shares something, and stops sharing.> The view changed to 'Speaker'How can I make Zoom to return to previously set view after screen sharin... Show more

Hello!

Steps to reproduce the issue:
- On a mobile Android device (i. e. tablet) set view to 'Gallery'.
- Someone shares something, and stops sharing.
> The view changed to 'Speaker'

How can I make Zoom to return to previously set view after screen sharing?

Kind regards,
Gerald


Show less