Since Zoom version 6.4.10.2027 and now with Zoom version 6.4.12.2180 on Ubuntu 24.04 my audio settings screen is malformed.

For me in Zoom version 6.4.6.1370 is the last version where the audio setting screen is working correct.

The problem of the audio setting screen is that the the screen is divided in half because the right vertical slider bar is placed in the middle. Because the screen is cut in half, you can not use the audio setting screen normally. The function which are accessible on the left sight are working normally. How can I fix this problem? Or if it can not be fixed by the community, how can this problem forwarded to technical support. I have a free account.

When I'm sharing my screen during my classes, if the students send chat messages, I am not made aware of it. No sound, nothing blinking, etc. I only see that a student has written something half an hour ago. That's a serious problem for me as it's usually related to something we discussed in class - half an hour ago.

Hi all, hope you can help me!

I am unable to see any screens that are shared with me on zoom calls.  I have checked settings and everything that I can see is turned on and ready to go.

I only have a basic account but I didn't think this should matter

Thanks in advance

I'm on Mac OS Sonoma 14.2.1 running Zoom 5.17.2

My USB Mixer (Zoom L-8) is connected to my Mac (Mac Studio M1 Ultra) and works great until I open Zoom.
Once I open Zoom my USB Mixer will disconnect and will disappear from my list of sound devices when I try to activate it.

Zoom has permissions to my microphone and camera in the security and privacy settings. It'll work, but just not with my mixer.

Hi,

I've had a problem with settings on Zoom Workplace for a long time.

Zoom app doesn't save my personal settings on my laptop, a MacOS Sequoia Version 15.2 (24C101)

I tried a lot of options, all of them with no success.

I keep my app updated (the last version is 6.3.1 (45300)), and today I tried to do a fresh install but failed again.

This is very annoying behavior.

Every time I open the app, a pop-up opens with a message:
| The installation was successful"

| You are on the version 6.3.1 (45300). Discover what’s new
| Automatically keep the Zoom Workplace app up to date
| Tip: you can change this in "Settings - general

Check the box in the pop-up or changing settings on general settings doesn't change anything. I'll receive the same message when I open the app again.

This behavior occurs with all options, like default devices such as audio input and output, camera, dual monitor, and other configurations, everything is lost when I close the app.

Please, help me solve that. It's very stressful to need to reconfigure audio, monitor, personal preferences and etc every time and try to never close app until next system boot or software update.

If you need some details, logs, or everything, I can share them to help.

I really appreciate any help you can provide.

Diego Castilho

Hi, 

I am having this issue with audio mix for the interpreter. Some of ours interpreters wont hear the original audio under the selected translation channel form another interpreter.

Is there any possibility to "mute original audio" as is in the participant panel?

Or an option to contorol the mix (ducker) which interpreter can hear?

Thank you,

Filip