I am having issues with a new pair of Bluetooth headphones that I am using in zoom meetings. The old one works well without any issues, it was just too old and worn down so I had to replace it. (I am using a windows 11 computer). With the new headphones, I am having issues while on call. The microphone just stops working after 2 - 3 minutes in the call, I have to disconnect and reconnect Bluetooth manually for it to work again, and just gets disconnected after 2 - 3 minutes.

This is a lot of hassle since I am conducting online classes, and the mic stops working in the middle of my discussion. I tried to use the same Bluetooth headphones (the replacement) on a mac and it's working fine. It only has issues on Zoom when using windows. I tried using the same headphones with other applications on windows and they are working fine.

I tried the following fixes, but to no avail:

(1) Unpair and pair the BT headphones, then restart the computer

(2) Uninstall and reinstall BT drivers (under device manager)

(3) Updated the drivers for my computer (from the manufacturer's end)

(3) Uninstall and reinstall Zoom

What could be another way to fix this issue?

We recently discovered that our SCIM integration is not working.  I have tried to re-authorize Okta because the previous admin has left the company and my suspicion is that he was the one who authorized this before.  I am getting the following error: `You cannot authorize Okta Identity`.  I am currently the account owner.  What do I need to do to reauthenticate with Zoom to enable Okta provisioning?  Any help you can provide would be appreciated.

I tried to host a meeting where there were available breakout rooms for participants interested in a specific subject. The intention was to break up the conversations, while also making use of the MAIN room (where the primary conversation was going to happen).

However, having those open breakout rooms completely disabled the Reactions tab for all the participants (even Co-hosts) in the Main room.

Why is that? That doesn't seem like a feature to me, that seems more like a bug.

Hi everyone,

I am absolutely certain that I have recording several meetings that I've hosted so far. But when I go to my account and check "recordings" there's nothing there. I tried searching for them on my computer (Windows 10), but I can't follow the prompts offered in "help" because they don't correspond to my computer. Can anyone please help with this problem? Thank you very much!

Best,

Jeff

I just paid for a License and wanted to apply that to a business email.  I had already signed up for a free Basic account on my personal email.  Now I have my new work email set up as a Basic account, and home email that was previously a Basic account now set up as the Licensed account.  How can I switch those or just delete the home email account and switch my License to the work email?