Unusual 'warning message' ...

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2023-01-13 05:40 AM
'unable to establish secure connection to Zoom' appeared last night and today when I set up a meeting. Message says it may happen if I have to log in to my network or using public WiFi. I'm doing nothing differently to what I've done for the last 3 years, however. The message can be dismissed but comes back up again shortly after. Anyone else had this? And why?

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2023-01-13 09:56 AM
I had this issue start up on Jan 9, so I opened a ticket with Zoom on Jan 10 for this issue - here's the resolution from them that worked for me. I'm using a MacBook Pro running Monterey, so the instructions are specific to Mac. I would assume similar steps are needed for non-Mac users.
- Quit Zoom
- Go to Finder
- Click Go at the very top of your screen
- Hold the Options button down on your keyboard
- Click Library when it appears
- Open the Application Support folder
- Delete the zoom.us folder
- Go to Applications and remove Zoom if it is still in there
- Reboot your MAC laptop
- Redownload Zoom https://zoom.us/support/download to get the latest version and install it
