We have been experiencing several Zoom meetings over the last several weeks that have been getting "unstable network connections" and freezing video and audio.  We had not been experiencing this for the last several years here in the office with multiple calls happening every day.  Our internet connections speeds have remained very fast and showing no issues during the same time these zoom issues occur. 

Is there something we should look at on our Network Firewall that could be impacting this?  We recently did update our Firewall on our network. Any other ideas would be greatly appreciated. 

Hi All- this zoom behavior is new for me. I am not sure what the issue is. I want my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached.

Thanks in advance. this is so frustrating. I look forward to insight! 

Hi I somehow chamged my settings..I used to see myself until my client entered waiting room, then once I accepted them, there was a small thumbnail of me and the rest of the screen was my client. Now the thumbnail is gone

Any suggestions? Unfortunately, I've clicked and unclicked a bunch of things now so it's really messed up. 

I'm on zoom with patients all day.

Any help would be appreciated!

I am having issues with a user in my company, when she shares her screen, additional boxes (folders or software) don't show, instead there are black boxes. 

i tried comparing configurations on the "Share Screen" sector under Settings with another user who does not have this problem  and it did not help. 

did anyone else have this problem? 

Thanks,

Idan

On my Mac Studio (macOS Sequoia 15.1), between 5 and 30 seconds after joining a meeting, I get kicked off with this error:

"Unable to join this meeting
The meeting has a problem. Error code: 5"

On a MacBook Air I have no problem joining and staying on the meeting using the exact same WiFi network. I have cleared Browser cache and uninstalled the Zoom App multiple times. The display is an Apple Studio Display.

Any help would be greatly appreciated.

Por favor indicar como evitar los cuadros grises cuando se comparte pantalla.  Es algo que no sucede a todas las cuentas.  En mi cuenta no sucede ese problema y puedo compartir de cualquier forma sin que aparezcan los cuadros grises en las pantallas de los receptores. Sin  embargo tengo varios conocidos con ese problema.  Las ayudas de los foros no son pertinentes ya que se refieren que ese problema es de todas las cuentas y como he dicho no es asi

Error codes: no error codes

Device type: bluetooth headset

Zoom version: always latest, keeps happening

Troubleshooting steps taken: tried adjusting overall Windows volume, tried adjusting volume from Windows volume mixer, tried adjusting volume from Zoom audio settings

Operating system: Windows 11, updated to latest

None of the solutions here have actually solved this. This occurs in all Zoom meetings. Volume can't be adjusted up or down.