We have a VDI environment and all users have the same setups. However i have 1 user who cannot take screenshots of Zoom meetings. When they do, the meeting is blacked out. You can see the Window frame and anything else in the screenshot. This only happens in Zoom. Teams meetings screenshots work fine. Other users with the same license can take screenshots. I have dug through the settings and cannot find anything that would affect this. I close every application on the desk top aside from Zoom to make sure nothing else is stopping it to no avail.

Any ideas on what would do this? i have found countless posts of people wanting to do this but nothing on how to fix it.

Dear Zoom developer,

Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share?  This feature will be very useful for some sensitive information or information with certain level of confidentiality.

Thank you.

Best regards,

Roger

I changed a bunch of settings in order to enable recording on the cloud and integration with Otter.ai, but I've found a better way to do this and would like to put the setting back to the way they were before.  Is there a way to reset settings to their default state without manually going back and resetting everything?  At this point, I'm not even sure what I changed.

Thanks for any help ppl can provide.

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

Restarting the Mac and reinstalling Zoom software makes no difference.

The symptoms:

- Sharescreen green button -> Advanced -> Share via Airplay -> no "Zoom-Device Name" option appeared on iPhone/iPad

- "Device Name" as an Airplay option exist, which means I can Airplay iPhone/iPad to my device;
    just no "Zoom-Device Name" option, so I cant Airplay to Zoom

- The only solution I found in previous discussion does not work for me (reference post)

   If i follow "system preferences—sharing—turn off AirPlay Receiver", my "Device Name" option will disappear.

   And the option comes back when I turn on AirPlay Receiver.

- Sharescreen in Zoom via cable works. That's how I survive my work now.

   But I want to share wirelessly.

- My MacBook Air does not have this issue, but my Mac Mini does, and I updated their MacOS and Zoom software at the same time.

- All devices are using the same network, up-to-date softwares, Zoom reinstalled multiple times, devices restarted multiple times already

Would be great if anyone could help.

Thanks.

si conecto mis cascos  bluetooth no se me graba el audio del sistema de la zoom desde apowersoft en cambio graba audio de todo lo demas ya no se como escribir este mensaje me da error de html y lo estoy haciendo sin comas ni acentos ni simbolos a ver si me deja enviarlo

Hello all.  I've only used Zoom's basic (free) functions but am looking for advice about which plan I may need to upgrade to so that I can accomplish a specific goal.  I am a student doing research requiring interviews of individuals (essentially two party calls/meetings) that I need to record to the cloud and have transcribed.  It seems Zoom might have such capabilities, but I'm not sure how to choose/construct the correct plan.  I think I will at least need Pro, but am not confident I can add on the needed features.  Meanwhile, a Business plan seems like overkill, and I only need one license (not a minimum of 10).  Any ideas or advice?  Thanks!

Hello everybody! Need some help with my Zoom video converting. Today I recorded a meeting on my computer (locally), 2 files with the extension *.zoom were formed. One takes up 1.2 GB, the second - 8 MB. Usually I double-click on one of these files and everything is converted to mp4. But in this case, nothing happens. I tried to transfer everything to another computer and try to convert the video there - no changes. What should I do? Thanks for support.

We recently had a webinar with 1,700 attendees that had lots of reactions. I ran the Reaction Report and saw that there were many instances of the same reaction emoji being repeated over and over by the same person just seconds apart. For example the report shows the same person clicking the laughing emoji almost 50 times in 15 seconds. I tested this out myself and it's not even possible to press the button that fast. Is it possible that the system is just double counting a single click? Anyone else seen behavior like this? I want to report to my leadership how many reactions we got but I don't trust this data with all the repeats.