Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

User Unable to take Screenshots of Zoom meetings

We have a VDI environment and all users have the same setups. However i have 1 user who cannot take screenshots of Zoom meetings. When they do, the meeting is blacked out. You can see the Window frame and anything else in the screenshot. This only ha... Show more

We have a VDI environment and all users have the same setups. However i have 1 user who cannot take screenshots of Zoom meetings. When they do, the meeting is blacked out. You can see the Window frame and anything else in the screenshot. This only happens in Zoom. Teams meetings screenshots work fine. Other users with the same license can take screenshots. I have dug through the settings and cannot find anything that would affect this. I close every application on the desk top aside from Zoom to make sure nothing else is stopping it to no avail.

 

Any ideas on what would do this? i have found countless posts of people wanting to do this but nothing on how to fix it.


Show less

reply-icon Latest Reply - 

preventing user taking screenshot

Dear Zoom developer, Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share? This feature will be very useful for some sensitive information or information with certain level... Show more

Dear Zoom developer,

 

Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share?  This feature will be very useful for some sensitive information or information with certain level of confidentiality.

 

Thank you.

 

Best regards,

Roger


Show less

reply-icon Latest Reply - 

putting settings back to default

I changed a bunch of settings in order to enable recording on the cloud and integration with Otter.ai, but I've found a better way to do this and would like to put the setting back to the way they were before. Is there a way to reset settings to thei... Show more

I changed a bunch of settings in order to enable recording on the cloud and integration with Otter.ai, but I've found a better way to do this and would like to put the setting back to the way they were before.  Is there a way to reset settings to their default state without manually going back and resetting everything?  At this point, I'm not even sure what I changed.

 

Thanks for any help ppl can provide.


Show less

reply-icon Latest Reply - 

Zoom app disconnecting Livetrak L-8 on Mac Silicon

System Setup and Hardware- MacMini M1 running Sequoia 15.2 (24C101),- Connected by USB to,- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.FaultLivetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom... Show more

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

 

Restarting the Mac and reinstalling Zoom software makes no difference.

 


Show less

reply-icon Latest Reply - 

Sharescreen via Airplay is not working in Zoom: the "Zoom-Device Name" option disappeared

The symptoms: - Sharescreen green button -> Advanced -> Share via Airplay -> no "Zoom-Device Name" option appeared on iPhone/iPad - "Device Name" as an Airplay option exist, which means I can Airplay iPhone/iPad to my device; just no "Zoom-Device Nam... Show more

The symptoms:

 

- Sharescreen green button -> Advanced -> Share via Airplay -> no "Zoom-Device Name" option appeared on iPhone/iPad

 

- "Device Name" as an Airplay option exist, which means I can Airplay iPhone/iPad to my device;
    just no "Zoom-Device Name" option, so I cant Airplay to Zoom

 

- The only solution I found in previous discussion does not work for me (reference post)

   If i follow "system preferences—sharing—turn off AirPlay Receiver", my "Device Name" option will disappear.

   And the option comes back when I turn on AirPlay Receiver.

 

- Sharescreen in Zoom via cable works. That's how I survive my work now.

   But I want to share wirelessly.

 

- My MacBook Air does not have this issue, but my Mac Mini does, and I updated their MacOS and Zoom software at the same time.

 

- All devices are using the same network, up-to-date softwares, Zoom reinstalled multiple times, devices restarted multiple times already

 

 

Would be great if anyone could help.

Thanks.


Show less

reply-icon Latest Reply - 

Cuando conecto el ordenador a mis auriculares, escucho zoom perfectamente, pero no se graba el audio

si conecto mis cascos bluetooth no se me graba el audio del sistema de la zoom desde apowersoft en cambio graba audio de todo lo demas ya no se como escribir este mensaje me da error de html y lo estoy haciendo sin comas ni acentos ni simbolos a ver ... Show more

si conecto mis cascos  bluetooth no se me graba el audio del sistema de la zoom desde apowersoft en cambio graba audio de todo lo demas ya no se como escribir este mensaje me da error de html y lo estoy haciendo sin comas ni acentos ni simbolos a ver si me deja enviarlo


Show less

Help choosing plan with recording/transcript ability

Hello all. I've only used Zoom's basic (free) functions but am looking for advice about which plan I may need to upgrade to so that I can accomplish a specific goal. I am a student doing research requiring interviews of individuals (essentially two p... Show more

Hello all.  I've only used Zoom's basic (free) functions but am looking for advice about which plan I may need to upgrade to so that I can accomplish a specific goal.  I am a student doing research requiring interviews of individuals (essentially two party calls/meetings) that I need to record to the cloud and have transcribed.  It seems Zoom might have such capabilities, but I'm not sure how to choose/construct the correct plan.  I think I will at least need Pro, but am not confident I can add on the needed features.  Meanwhile, a Business plan seems like overkill, and I only need one license (not a minimum of 10).  Any ideas or advice?  Thanks!


Show less

How to convert *.zoom video files to mp4?

Hello everybody! Need some help with my Zoom video converting. Today I recorded a meeting on my computer (locally), 2 files with the extension *.zoom were formed. One takes up 1.2 GB, the second - 8 MB. Usually I double-click on one of these files an... Show more

Hello everybody! Need some help with my Zoom video converting. Today I recorded a meeting on my computer (locally), 2 files with the extension *.zoom were formed. One takes up 1.2 GB, the second - 8 MB. Usually I double-click on one of these files and everything is converted to mp4. But in this case, nothing happens. I tried to transfer everything to another computer and try to convert the video there - no changes. What should I do? Thanks for support.


Show less

reply-icon Latest Reply - 

Resolved! Accidental meeting recording

I have a meeting scheduled for this Saturday with auto recording to the cloud. While setting up the invitation for people, I clicked the link and accidentally started the meeting. I ended it, and now I have an 11-second recording of that mistake. Wha... Show more

I have a meeting scheduled for this Saturday with auto recording to the cloud. While setting up the invitation for people, I clicked the link and accidentally started the meeting. I ended it, and now I have an 11-second recording of that mistake. What will happen on Saturday when I start the meeting for real? Will there be a new recording? Or will Zoom think I already recorded the meeting?

 

This is really important because I need to have the actual meeting recording after the event.

 

Thanks!
-Tom

 


Show less

reply-icon Latest Reply - 

Reaction Report

We recently had a webinar with 1,700 attendees that had lots of reactions. I ran the Reaction Report and saw that there were many instances of the same reaction emoji being repeated over and over by the same person just seconds apart. For example the... Show more

We recently had a webinar with 1,700 attendees that had lots of reactions. I ran the Reaction Report and saw that there were many instances of the same reaction emoji being repeated over and over by the same person just seconds apart. For example the report shows the same person clicking the laughing emoji almost 50 times in 15 seconds. I tested this out myself and it's not even possible to press the button that fast. Is it possible that the system is just double counting a single click? Anyone else seen behavior like this? I want to report to my leadership how many reactions we got but I don't trust this data with all the repeats.


Show less