We are having problems with Zoom meetings in our church.  When the keyboard is playing, the laptop is not picking up the music.  We have tried the suggested settings but it is not working.  We have a new laptop that is running Windows 11.  Any suggestions would be greatly appreciated.  Thanks.

I need to setup 8 different 30-minute meetings on different days and times and would like to provide one meeting link / code to get into all meetings.  I also want my team to be able to join if I'm late to the meeting.  That is, I don't want to have to invite them in but allow them to join when they want without 8 different passcodes.  How do I set this up?  I need to start setting these up in the next 48 hours.

I recently was trying to disconnect a member of my group from our meeting and I "removed" the person.   I didn't report anything because there was no problem with the person. I realized I probably used the wrong tool to help her leave the meeting.  Now I'm worried that by "removing" her, I have blocked her from future meetings . . . I hope not.

Can you verify if my action will cause any future sign-in problems for her?  😞

Thanks.

I have a user who just got a new M2 based MacBook Air. When they try to click on a URL for a Zoom meeting sent via Outlook, they see a spinner for about a minute and then the Mac opens an error dialog that says: "Unable to connect. Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy."

The user is on MacOS 10.16, the Zoom client 5.12.9, no firewall or proxy on the Mac. The network connection is working normally as no other apps are impacted and the user's old MacBook (and my ancient MacBook Pro, and all of my 80+ PC clients) can open the same Zoom meetings URL without issue.

Has anyone run into this and know of a fix or workaround?

TIA, Eric

I submitted a ticket because of the Premium account I have paid hundreds of dollars for services I have no access to because I have no access to the email account I have registered. The ticket was instantly closed saying they would not help me. The chatbot does not help me. I resubmitted a ticket and got the same response. So Basically I have an account I paid hundreds of Dollars for Premium services for that I can't access, A XZEndesk tells me to shove off its lost to me. In other words, Zoom is saying F*** O** your loss.

Hi,

I am a coach (yoga/pregnancy/postnatal) and I use Zoom to host and record my classes.

I used to be able to have my veiw set to Gallery View but if I spotlighted myself ONLY my own video is recorded. This seems to have changed recently and even when I spotlight myself, if I change to gallery view and hit record it records everyone in Gallery view.

My use case is that I want to be able to see everyone so that I can see them properly and provide feedback but I ONLY want to record my spotlighted screen as the active speaker because that way I can share the recording whilst also protecting the member's privacy.

I was on 'record active speaker with shared screen' and have now selected 'record gallery, active speaker & shared screen separately' to see if that helps but I don't really want this option as it takes up too much storage space.

Why has this changed and how can I achieve my desired result.

Thanks,

Sinead

Hello! 

I was unable to attend a meeting and assigned an alternative host. They launched a poll, but now I can not find the results. I went the usual route of going to reports, but it says ' was not launched'. Where can I find the poll results outside of this?

Thank you!