cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

video quality

LaureneSt
Newcomer
Newcomer

‎2023-05-01 06:42 PM

I have the Pro version.  I have attempted all of the lighting and other video settings; my image on the video is still grainy or fuzzy; blur background is not chosen.  I tried to use immersive view for background; only the art gallery is somewhat clearer but such a small image and less conducive to how I want my meetings to be arranged.  Is there any resolution?  Any suggestions?

0 Likes
1 REPLY 1

ZoomTestKitchen
Expert
Expert

‎2023-05-02 11:42 AM

I would recommend submitting a ticket to Zoom support requesting them to enable 720 HD for your account.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


0 Likes