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Meeting Issue

helenruberg
Newcomer
Newcomer

I have a free basic account.  How can I have my profile picture show instead of a black screen with my name on it when I turn off my video?

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

More than likely you need to turn-off the following option in the Zoom Portal.

 

  • Hide participant profile pictures in a meeting

 

ZoomTestKitchen_0-1683054745882.png


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen