Hi everyone. I'm reaching out because I really need your help with what seems to be a mildly common issue with missing zoom recordings. I gave my dissertation defense this past Friday, July 18th using a generated meeting ID with automatic recording enabled but before we began, we did a short test run before exiting zoom. When we exited, I guess the test recording saved in a folder in the default path destination assigned by Zoom locally to my computer. We rejoined 15 min later on the same meeting ID to start my hybrid dissertation defense meeting. A new folder was created in the default path destination locally on my computer. Upon rejoining, zoom automatically began recording and I gave my 2-hour defense (yay!) but after allowing the zoom to complete the conversion process of the recording after ending the meeting, the designated folder for my recording was empty. The folder contains no video or audio file, no "double_click_to_convert_01.zoom" or "double_click_to_convert_02.zoom" files, and I have tried each of the troubleshooting steps on the zoom desktop client and web app, which gives me an error message stating that the .zoom files are missing and then created a "recording.conf" file in that folder.

I'm trying to troubleshoot ways to recover this recording as I desperately need it to complete my dissertation revisions by next Monday, July 28th at the latest. I'm not sure if I can extract anything from the recording.conf file that I have since there are no .zoom files for conversion. As far as details, the time stamp for test run recording was 07-18-2025, 11:20 am and the video/audio runs for 8 seconds. The actual defense recording time stamp is 07-18-2025, 11:35 am and the missing recording saved the folder creation at 07-18-2025, 1:39 pm. I'm wondering if there are any other ideas or workarounds that you may offer so that I can recover this file. Again, I desperately need this recording for my dissertation revisions and I'm not sure if Zoom just silently failed or overwrote my 2 hour recording. Please try and let me know how I can be of assistance.

HI all, I end up manually selecting the vanishing pen about 5 times a day (I draw a lot during meetings). Would be nice if the app remembers the users last used pen style (like it does with the colour), or have a place in settings to configure a default pen.

When I am hosting a meeting and when I am participating in various meetings, I try to screen share in Zoom, it automatically goes to a black screen and says screen share is paused.

I don't know how to unpause it. 

I checked in my account and I everything is toggled correctly.

I have also, uninstalled Zoom and re-installed.

Nothing seems to be working.

Any suggestions?

I was using zoom without any issues but one fine day it stopped working in my PC.

But same time its working in my mobile

I reinstalled zoom still not working.

Not working means - I used to get links for meetings (earlier it was working) after clicking the links a live lesson window will appear and if I press join button, a new widow will appear and within a fraction of second it disappears.

Even if i try to create a new meeting same thing happens

please solve the issue

When I log in to my profile on the web (zoom.us), I can see my profile picture. I have also followed this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065840, but it doesn't display when I join a meeting. It used to display, but then stopped working. Do you have any suggestions on what else to try?

I was invited by people from Shincheonji who claimed to be christians (later found that it was a cult) via zoom - to be parto fo zoom meetings, that in the zoom meetings we weren't allowed to chat with others via zoom, because the option to chat between each other was completely gone - all done by hacking the zoom app by their IT team. To chat between each other was disabled by them, intentionally so that no one might speak to each other and reveal who they are - A CULT. 

How come ZOOM team is not helping in this process in putting strong tools that no IT team might crack it. Those chats are important on each meeting, just because if someone will research that the so called "church" is actually a cult, might actually worn others to get out of there on time. People who have been deceived in such way gave their entire lives to the cult, some even being suicidal at the end.  

So why is it that ZOOM allowed it? What happened is that the option from Zoom to chat between each of the participants was completely shut down. So the only one whom we could chat to was the those who were in charge aka "teachers" "mentors". So my Qn is how come ZOOM allowed for IT teams to intervene in a such ways, that it actually manipulated the app in a such a way that it was disabled to chat between each other, or interact or even share phone numbers with other participants. 

I would love for ZOOM to take action in making the tools and especially the chat more rigorously accessible for everyone who is in any meeting, to be able to chat with other people in the meeting, and not allow IT teams that are part of cults, to be able to manipulate the app in a such a way that make out of it a play game. 

I have seen how they disable chats in the middle of the meeting, if they forgot to, their IT team was doing whatever they wanted, also they could manipulate other stuff, having PRO versions. 

So pls ZOOM, do something!! 

I had a problem yesterday at a Zoom meeting.  I was using a laptop in the same room as the presenter.  I have done this many times without any problems.  I have a headset with a microphone connected to the laptop.    When I was let in to the meeting, for some unknown reason Zoom did not detect my speaker nor microphone.  (And i did not know that until I was let in to the meeting.)   But the laptop was causing echo in the Zoom meeting.  There was no way that I could mute my session because, as Zoom did not recognize my microphone and speaker/headphones, it did not provide me with a mute icon.  This has never happened before, and it did not happen when I just tested the laptop and headset with another Zoom session.  I have no idea why Zoom did not sense my microphone and headset.  But I consider it a bug that Zoom did not present me with any way to mute.  I had to disconnect from the Zoom session.

Hello, I'm here to ask if anyone has the issue where, when you join the meeting, and you have set Zoom on dark mode, apparently the color surrounding my webcam is gray, when I want it all black.

Is there a way to get rid of the gray box around my camera? I can link/show a screenshot of it so you can see what I mean by it.

Example of the issue I'm talking about.