Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

cloud recording passcode

The passcode to one of my recordings isn't working, so my clients cant access the recordings. I have gone into settings to disable the passcode, but when you download the link, it is still asking for a passcode.

Zoom bluetooth audio crippled

Hi, I have this issue where during a Zoom meeting, the audio suddenly starts to sound crippled. On a level that I can barely understand what others in the meeting are saying. This only happens when I use a bluetooth headset. At first I thought the he... Show more

Hi,

 

I have this issue where during a Zoom meeting, the audio suddenly starts to sound crippled. On a level that I can barely understand what others in the meeting are saying. This only happens when I use a bluetooth headset. At first I thought the headset was the issue. I got it replaced by a headset from a different brand, but the issue remains. I don't have crippled sound when using the headset for e.g. listening to music. It also does not happen always. I can get the sound back to normal by disconnecting the bluetooth and then connect again. I hear from colleagues that they experience the same with different headsets and also only with Zoom.

 

Does anyone else recognize this problem? Is there a way to prevent the crippling from starting? It's really annoying to have to disconnect the headset in the middle of a meeting!


Show less

reply-icon Latest Reply - 

Recording Problem

A meeting was hosted, recorded, and saved locally. This recording is supposed to be uploaded as a webinar. However, the locally saved file only shows the shared screen. Why is this the case, and is there a way to display both the speaker view and the... Show more
A meeting was hosted, recorded, and saved locally. This recording is supposed to be uploaded as a webinar. However, the locally saved file only shows the shared screen. Why is this the case, and is there a way to display both the speaker view and the shared screen?

Show less

any way to have more than 100 attendees for only 1 webinar?

Hi,

 

I have a pro plan and have a one off event to host that will exceed my 100 person max.   Any insights on how to do this without having to permanently upgrade to business plan?

 

TIA!

reply-icon Latest Reply - 

Connection problems

Hello!I have a problem. Since last update my Zoom conferences always have the same problem, "Bad connection". I've already checked everything in my laptop, checked my wi-fi setting, and everthing's fine. What can I do with it? Thanks in advance Show more

Hello!
I have a problem. Since last update my Zoom conferences always have the same problem, "Bad connection". I've already checked everything in my laptop, checked my wi-fi setting, and everthing's fine. What can I do with it? 

Thanks in advance

 

Show less

reply-icon Latest Reply - 

Zoom workspace requires admin credentials to update, clients are managed by ZDM

Hi everyone,We recently enabled ZDM to manage Zoom workspace on our Windows desktop computers, I managed to add 2 desktops by appending the Token string to the msi file during the client deploymentmsiexec /i C:\Windows\Temp\ZoomInstallerFull.msi /qui... Show more

Hi everyone,

We recently enabled ZDM to manage Zoom workspace on our Windows desktop computers, I managed to add 2 desktops by appending the Token string to the msi file during the client deployment

msiexec /i C:\Windows\Temp\ZoomInstallerFull.msi /quiet /qn /norestart /log install.log ZConfig=SetEnrollToken4CloudMDM=xxxx-xxxx-xxxx-xxxx 

 

the only issue that I am currently facing is that when the end user trying to upgrade to a newest version of Zoom client they would be asked for the admin credentials, is there any way to do the update without having to enter the admin credentials or adding any switches to the ZConfig during the deployment?

I also have a question, why there is an icon next to any update setting in the portal with the symbol v. and I hover over it it would display 5.13.5?

 

the current Update Channel set to Slow,

the Zoom client at the desktops is Version: 6.2.5 (48876)

Allow users to configure auto-update for Zoom desktop client = ON

Update notifications - Zoom desktop client (Windows and Mac only) = ON

Allow users to manually check for updates - Zoom desktop client (Windows and Mac only) = ON 

           "Update to Auto Update defined version" is checked

 

please see the attached screenshots.

Thanks

 


Show less

reply-icon Latest Reply - 

Cannot start a meeting with the app

Hello everyone. I cannot start a meeting with the app, I tried to run the program as administrator but the host button does not start anything. After several attempts the system offers me to host the meeting through the browser but you lose a lot of ... Show more

Hello everyone. 

 

I cannot start a meeting with the app, I tried to run the program as administrator but the host button does not start anything. After several attempts the system offers me to host the meeting through the browser but you lose a lot of options like drawing on the meeting window. 

I uninstalled (also a big issue) and reinstalled to no avail. I work on windows 10. Any suggestion?

Thanks.


Show less

reply-icon Latest Reply - 

mirroring ipad in meeting

I am unable to mirror my ipad when in share mode in my zoom meeting. Last week this worked. Today, even though I can find the zoom link on my ipad when attempting to mirror, I get an error message that airplay could not connect.I have a new computer ... Show more

I am unable to mirror my ipad when in share mode in my zoom meeting.  Last week this worked.  Today, even though I can find the zoom link on my ipad when attempting to mirror, I get an error message that airplay could not connect.

I have a new computer with Windows 11 on it.  Is there some setting I need to adjust?  I need to get this resolved ASAP as I am in the middle of assessing a student, and we mirror our testing materials from our testing website via our ipads.


Show less

reply-icon Latest Reply - 

Resolved! Cannot see participants (including me) in meeting even with video ON

When I host a meeting I do not have this problem.When I join a meeting all of the participants and myself are seen as black boxes - even though video is ON.I've gone through all my settings and the community... and what I'm seeing tends to focus on t... Show more

When I host a meeting I do not have this problem.

When I join a meeting all of the participants and myself are seen as black boxes - even though video is ON.

I've gone through all my settings and the community... and what I'm seeing tends to focus on this happening during screen sharing. I cannot see a screen share OR any of the participants at all during the meeting from the moment I join.

Any suggestions? I've updated zoom and my computer.
Thanks!


Show less

reply-icon Latest Reply - 

Customize co-host permissions in meetings

We host a large meeting requiring multiple co-hosts in addition to the host. Each co-host is responsible for a specific set of tasks. For example, the bouncer is in charge of admitting participants from the waiting room and removing disruptors when n... Show more

We host a large meeting requiring multiple co-hosts in addition to the host. Each co-host is responsible for a specific set of tasks. For example, the bouncer is in charge of admitting participants from the waiting room and removing disruptors when needed. We also have a support role for one co-host tasked with answering questions in the meeting chat (we only allow participants to chat with hosts and co-hosts for security and safety reasons). This role doesn't require admitting or removing participants, but the generic co-host role gives them this option. We need to be able to create our own custom co-host roles with specific permissions.

 

I don't see anything in the Zoom guides about roles and permissions that pertain to Zoom Meetings. It seems you can create user roles for other aspects of a Zoom account, but it doesn't have anything to do with permissions during a Zoom Meeting.

 

Does anyone know of any customization options that would provide a more granular approach to co-host permissions or customized co-host roles? Either in Zoom or another application.


Show less