Hi, 

Wonder if anyone can offer help on an ongoing Zoom recording problem. 

I hosted and recorded a meeting which lasted just under an hour. The "double_click_to_convert" 01 and 02 files are 278,331kb and 1,446kb respectively. However, the converted mp4 video is only 37,469kb and output consists of just over 6 minutes of the whole meeting, super time-lapsed. It's as if the video was put on fast forward, participants talking so fast the contents simply cannot be understood.

This is an ongoing problem - I previously recorded a 3 hour meeting which condensed into just over 15 minutes, again with the same problem and rendering the recording redundant. We've exhausted all solutions we can think of - Zoom has been re-installed, repaired and updated multiple times. 

Is there anything I can do to correct the current recording - convert it properly into the hour-long video it's supposed to be?

And can anything be done to stop this ongoing problem with recording in zoom?

Thank you.

Hello,

Would you please tell me how can I livestream in more than one place On Facebook? When I prepare to go live on Facebook, it gives me only one option to choose from: 1) my own feed 2) a page 3) a group. I would like to stream to many places at the same time- for example on 1 page and 3 groups. Thank you.

I  have application of Type JWT that is already created long time ago, What I understood that it will still be available for my customers to use before 1 September, but I can not create new app in jwt after 1 June.

This is what I understood from this :https://developers.zoom.us/docs/internal-apps/jwt/

please correct me if I understood wrong

I have big troubles with the video during my conversation. It happens only with who I talk. Their picture is blinking all the time like stray. It started after I downloaded f*cking update which fixed bugs. Looks like zoom updates provide bugs and do not reduce them. Also I tried to delete and download again, it didn`t help

I am having a difficult time getting a virtual background to work. My computer apparently has an older version of Windows and doesn't support a green screen. I have tried troubleshooting the issue after watching videos on Youtube with no success. Does anyone have a solution for this issue?

1. The host has musician mode on

2. Other participants has no problem hear the background instrument sound

3. I'm the only one who can't hear the background instrument sound

It must be something wrong with my settings. Are there anything I can do to hear the background instrument? I can hear the host talking but whenever he plays the instrument (which is a drum and and bell) then they completely got cut out.

Thank you very much.

Can anyone help with this? I want to have two people on camera doing a role play, and an additional box, the same size (as if it were a third person on camera) with skills for them to be able to look at while they're working together. The rest of the meeting attendees would also be able to see both of them and the skills as well while off camera. I looked this up in settings on "share screen side by side" but I didn't have that option. Do I have to pay for an upgrade? I'd appreciate any ideas and clear step by step instructions if possible.

Thanks!