If a specific screen is shared and remote control is requested, but can the remote party see or do | Community
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Newcomer
April 12, 2023
Question

If a specific screen is shared and remote control is requested, but can the remote party see or do

  • April 12, 2023
  • 1 reply
  • 17 views

Hi, if I choose to share a specific window with a remote tech and they ask to control my computer - What information do they have access to? Just the one shared screen (Window)?

1 reply

Community Manager
May 30, 2023

Hi @SpicyMeataBall welcome to the community! I suggest looking into the knowledge base article on Requesting or giving remote control. The remote control feature allows you to take control of another participant's screen in a meeting when they've given you permission. You can either request remote control of another participant's screen or the other participant can give control to you. Once given permission, you can control their mouse and keyboard, and even copy text from their screen to yours.