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Can't connect anymore on Samsung tab or Samsung cell

Catwoman67
Newcomer
Newcomer

‎2023-02-06 10:08 AM - last edited on ‎2023-05-30 01:35 PM by Community Moderator | Employee

As of Jan. 8, 2023 I can't connect to meetings on Samsung tab, it just cycles & saying "connecting". I've been connecting by my Samsung cell until 2/6/23 when I get the error code 104101 & "preparing meeting". Can anyone there help me PLEASE??

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-30 01:38 PM

Hi @Catwoman67 welcome to the community! Can I ask, are you connected on your phone whether its cellular or wireless network? 

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