Hi,

I'm having an issue with comments and reactions I post to the chat. In some meetings, they are being attributed to someone else, not me, and that person is posting as me.  It's very confusing until I can figure out who the other person is...I get private chat messages from "you" to "you" 🙄.  

• This only happens in the chat. Our Zoom display names are fine:  Joe displays as "Joe" and my name displays for me.
• Often I am the host and start the meeting via our Zoom account. The other person comes in through the meeting link they received. 

Would love any troubleshooting ideas. Thanks!

During a Zoom meeting, every time I have tried sharing my screen for the past 6 months to a year, the entire computer starts freezing and the monitors flicker. I try to close other programs out (Outlook, Google Chrome, etc.), and sometimes that helps unfreeze it. The flickering is intermittent. About 1 to 5 seconds where external monitors are black and Zoom app on the main laptop monitor is frozen. External monitors are connected through a docking station.

Best case scenario is after about a minute of this flickering/freezing, the external monitors will go black. This leaves the laptop monitor as the only screen available. Which actually works if Zoom is the ONLY thing running. This is not practical since the purpose of Zoom's Screen Sharing feature is to show something else on the computer (more than likely another program).

I have already tried uninstalling and reinstalling Zoom, running the latest Windows updates, updating drivers (NVidia says up to date), and trying to run a Zoom meeting without opening other apps or browsers.

What is causing the problem? And are there any drivers, updates, or anything at all I can do to alleviate this?

Specs:
Machine: Dell Latitude E5540 laptop
OS: Windows 10 Pro, Version 10.0.19044 Build 19044 x64-based PC
CPU: Processor Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)
Display Adapter: NVIDIA GeForce GT 720M
Docking station: Dell E-Port Plus Port Replicator with USB 3.0 E Series Latitudes
External monitors: Dell P2314H (via DisplayPort)

I host a 5-day challenge. We did our first one in February, which was my first time setting up Zoom to livestream into a group. I followed the instructions here and had no problems.

Now we're doing the 5-day challenge again, and we have a new group for this cohort. However, the group doesn't appear in the list of available groups to livestream too, even though I've added the ZOOM Video Livestream - Prod app to the group. 

I am the admin of the group and I'm streaming from my own Zoom account. I've tried removing the app from the group and reinstalling it then starting a new Zoom meeting. But it still won't show me the new group, just the original one.

In the Zoom Settings, Meetings, Meetings (Advanced), I have already allowed livestreaming to Facebook. That was already there in February. And I just tested the connection. I can still livestream into the old group. I just can't get the new group to show up as an option to livestream into it, even though it's settings match the old group's. 

Any other suggestions on how to fix this?

I just set up tracking source urls for a webinar we're hosting. Does anyone know if these show up in the post-webinar attendee reports? I'm hosting this webinar for 3 different companies and want to segment out who registered and attended from each source URL. Thank you!!

Whenever I clic on the zoom meetings link (https://link.edgepilot.com/s/f46dd893/S36lZNnHLUyiIkm_ABaEVA?u=https://us06web.zoom.us/w/EXAMPLE), this error appears on Chrome, Edge, Mozilla "An unhandled lowlevel error occurred. The application logs may have details."

I found out that on the private mode on any browser the link works fine, but directly on the browsers dont work, I already deleted the cookies and disabled every extension/plugin.

Hi, I would like to ask you whether there is a way to find out which account has launched a meeting, by only using the link to a past reunion.

I would need to know it because I am attending a university course but unfortunately the professor used several accounts these months, and now he cannot remember which email he used every time. So it is impossibile to me to ask him for registrations. 

I thank you in advance