Hi,

I keep getting this message (Your account has used 95% of the available cloud recording storage. Cloud recording will be disabled once your account usage reaches 100%. Purchase additional storage to preserve and maintain your recordings).

Just wondering if anyone can help me download my recordings from the cloud - as I'd like to use them later (to write some notes)? Thank you!

Michelle

My laptop works fine. I now need to use my phone. I have latest version of Zoom. I have a free account. Android phone. When I am in a meeting I see no mute on the page. If I swipe left a new page appears and says I am muted but I am NOT muted. How can I get this to work and mute myself? The meeting host can also NOT mute me. Please advise. Thank you.

For one of the weekly meetings I attend, the chat timestamps displayed during the meeting are off by about a half day or more. It is not off by an exact hourly amount, but rather by some random hours and minutes, and it changes each week, always displaying a timestamp from about a half day to a day and a a half prior to the current time. The displayed chat timestamps are consistent during the meeting, i.e. they progress but just start with the wrong time. I am joining the meetings via a unique link provided by an email received a couple of days prior to each meeting. This does not occur for other meeting participants who also join from the same emailed link, and it does not occur in other meetings or webinars that I attend.  However, if I click the three dots icon below the chat entry field and select to save chat, the resulting meeting_saved_chat.txt file has the correct timestamps, although in 24 hour format. Any idea how to get the chat panel to display the correct timestamps during the meeting?