Hello

Starting a few weeks ago, when I open zoom on my desktop and try to sign in:

1. If I try to sign in with my google account, Chrome just hangs (blank page, that says on the bottom Trying to connect to accounts.googe

2. If I try instead to sign in with my zoom username and password, it just says Unable to Connect,

Did not have the problem before.  Not sure, but it may have started when I upgraded from windows 10 to 11.  I am not having any issues when using zoom on my phone or laptop.

I have uninstalled and reinstalled the latest version of zoom, and have cleared the Chrome cache, but doesn't help.

Also, strangely, I am unable to open many of the zoom company web pages from either Chrome or Edge...the pages just hang, blank.

Thanks

Ed

Beginning of June 23, we had a Zoom meeting (webinar) that our host recorded and intended to share. When we asked about the recording, he claimed that it had been recorded with a default setting that only retained the recording for seven days.  

a) Any chance to recover this recording? (Presumably, it was permanently deleted without going into the trash folder first.)

b) Where can this default setting be changed? (We could not find this in the settings, but would like to let our host know so that this does not happen again.)

Thank you.

I use ZOOM to deliver my online trainings. Participants must register for my classes, that's what I always use. I use the cloud recording to send them the training later, for which I set up for the participants to register to receive the video (so I give access to those who paid for the online class).

Idea: it would be very practical for me that Zoom offers a cloud recording configuration option so that participants who signed up to participate in the meeting, and were approved, automatically receive the link to the recording.

Hi,

We have a corporate account. 

I was going to trim my recording on a shared computer (Windows)

I found the recording in my cloud listing.  I saw the chat and knew I had the right one.

I tried to download the file to trim but got called away by a patron.  I closed the computer without ever seeing the file.

Now I am on my computer and could not find the files in the list by date and time.  

I have no trash icon.  Where did my file go?

Any suggestions would be appreciated.

Jennifer