Hi, my name is Jim. I am a workplace BASIC Free user.  I have used zoom before (w/ windows7) and it automatically allowed me to use my desktop comcast email to invite guests. I recently upgraded to windows10 and now when I click default mail ... it forces me to use and join outlook mail and use the cloud. I do not have an outlook mail account (I do not want a outlook account or my info going to a cloud) how can I get the email default button to send me to my comcast email address so that I can invite guests?  I am stuck and I am unable to invite guests.

I imported a csv registraton list of a group of names for an upcoming meeting.   But I realised after the import that the first name and last names are reversed.    I have not sent out the registration confirmations yet.   I corrected the csv registration order and then tried to re-import them with the correct name order.   But the registration shows that the name order did not change - it remained the same as the first import.     I don't want to send out a cancellation notice to everyone - especially since they have not even recieved the confirmation of their registration.    Is there any way to update the name order before sending them their confirmation?

Every time I try to set a virtual background on my android app I get a error saying an error occurred. I have a new Samsung android device with android OS 14 on it and I am on the latest version available on Play Store that is 6.2.5.25145. I tried getting it work on other devices but faced the same issue on those devices also. I tried to see if this error is in new version so installed the older version i could find the oldest version being 5.17.10 but the background issue was on this version also. I have tested this issue on 3 devices that i have and saw this issue in all of them also I am unable to find any solution for it. Any help in this issue would be appreciated.

Hi -- 
I am on a Macbook Pro, with Sonoma 14.7.

I tried 3x to update Zoom because it is not allowing me to use the app (so therefore can barely use the browser version for meetings). 

I get an error (10002) every time.  I tried the steps for Manual install -- same result.
Any tips?

Thank you.

My recording was downloaded to my device as a local recording and the file shows  as "double click to convert". When I double click, nothing happens, nothing opens. I have tried several times and also restarted my computer. This is on a Windows computer. 

I have waiting room set up and all of a sudden my waiting room isnt working. I went into settings and all the settings for waiting room were not on all of a sudden. I fixed them and saved it. Today, the same thing happened. This is problematic for me because i am a therapist and it isnt appropriate for one client to enter when another is still in session.