Where do we report bugs?
My parents just got an Alexa Echo and the Zoom app on it suffers from some serious problems. How do we report them?
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Start video option not available
I saw that my one friend using zoom and is not able to start her video. She doesn't have the option to start her video. Even the host does not has the option to start my friend's video.
How can she resolve this issue?
Resolved! Zoom Pro Multiple Users Questions
(1) If I add another person to a Zoom Pro personal account, do they sign in using my email address or their own?
(2) Will our meetings be shown on each other's account?
(3) Is the time limit 40 minutes or 30 hours?
Video Podcast Via Zoom
I would like to use my current Zoom account to record a audio/video podcast for download to Spotify etc and Youtube. I have researched and get very different recommendations for settings (audio and recording). Also, it is recommended to do separate audio tracks, but not sure how I can then post to Youtube. Any guidance appreciated. Thanks in advance.
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Salesforce Lightning app setup
I keep reading through the setup documents but am not finding the exact answer I am looking for. All I am trying to do is setup so zoom meetings show as events in salesforce. I have installed the Salesforce Lightning App. In the Zoom User Config tab in Salesforce I see where I can Authorize access to permitted Zoom APIs to sync Zoom Meeting information to Salesforce.
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Registration cut off time?
Is there a deadline for participants to register for the webinar....for example, if the meeting starts at 1:00pm- do they have until 12:59pm (one minute before), 12:00pm (1 hour before), etc before not being after to join the meeting in progress....?
Resolved! Screen sharing / Audio Troubles
I am doing a movie screening for 50 viewers. When I share my screen the participants are able to see and hear the movie; however, I can barely hear the sound on my end. I checked my Ipad volume and it’s at the highest volume. Also, is it possible to control their audio capabilities (mute everyone) before the start of the meeting? And finally, is there a way to see only the movie I’m screen sharing? In otherwords, can all of the participant boxes be hidden during the movie? Thank you for your help. Renay
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Captioning not available
When watching a recording provided by my uni via a link, I am not given to option to enable captions, however the lecturer who uploaded the recording tells me that the CC button is visible for her when she clicks the same link from the same page as I would access. All captioning settings look to be active - is there something missing that needs to be enabled? Thanks
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Zoom Meeting Invitation Emails Language preferences not being saved
I'm trying to change the meeting invitation email language to French. When I asked to be sent a sample email it works, but when I generate a new meeting it reverts automatically to English. Anyone else has this issue or have an idea how to solve it? Thanks
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