Couldn't find where to submit a bug report, so I thought I'd start here if anybody has noticed the same, or wasn't sure how to solve it.

For about a year, I've noticed the video lag hard occasionally in Zoom, and have discovered the cause. The video lags when I'm on the receiving end of a push notification, when macOS has Portrait or Studio Light (sorry, I can't remember which one of the 2, or if it's both) enabled in the green camera icon in the menu bar. This happens with both iSight camera, or a USB webcam. A colleague and mine tested, and sure enough, when either of us turn off Portrait or Studio Light, then sent the. other a Slack message, the problem went away.

Hi, I am trying to add someone as an alternative host for my meeting but I keep getting the error message 'Unable to assign (email address) as an alternative host because the user cannot be selected at this time'

Why might this be and how can I resolve this?

In case it makes a difference, the email I am trying to add is an external email address (not within my company)

I have checked and the email address is correct and the email is connected to their Zoom account. 

Meu cartão expirou e o pagamento da assinatura falhou. Com isso minha conta foi alterada para o plano básico.

Fiz a troca do cartão e paguei o valor aberto, mas a conta encontrou no plano básico e minhas gravações não estão disponíveis.

É preciso muito recuperar minhas gravações que foram armazenadas na nuvem.

É possível recuperar as gravações desta conta?

When using Zoom on my Mac Mini computer, I have a green 'video' icon on the menu bar which I find useful.

But on my MacBook, that icon doesn't appear, instead I get a 'Zoom' text which has different functionality.

See screenshots for the two menus.

Menu bar with green icon 

Menu bar with text icon 

Both computers have the same 5.17.2 version of Zoom. 

Am I missing a setting, how can I get the green icon bon my MacBook.

Thanks for any help.

When I mirror my Zoom screen from my Android phone or Windows PC to my TV - either by Miracast or by HDMI cable - the TV gets the video but no sound, audio stays on phone / PC. This only happens with Zoom - other apps, from my Android phone / Windows PC, the TV gets both video and audio. When my spouse uses Airplay to mirror Zoom from iPhone or iPad to Apple TV box (which feeds into same TV by HDMI cord), TV gets both video and audio. I've seen a couple other posts about similar issues with no replies. Does anyone know what is happening here? Thanks.

I want to view records, but when I try to register to view it: sometimes I can view as normal, but most of the time it returns back to register screen.
It happened with multiple records, and there is no problem about record deadline.
When I contact to the record holder, they said they do not block me,  I still have full access to the record.
What should I do?