I subscribed to upgrade in April.  Last night my zoom reverted to basic.  What do I do.  I tried to phone but needed an id.  I put in my id but their telephone system was recognising my 3 for a 2 so could not get put through.  I tried 3 times same thing.  I have sent a note to sales but they have not got back to me.  Help please - what can I do?

I was sent a form to sign up for a meeting but once I hit the register button, the page doesn't process to move onto the confirmation page. I tried different devices to sign up but nothing seems to work. My wifi isn't the situation. How do I register for a meeting if it doesn't allow me? 

How do I assume control of another person in my meeting's computer?

I have the latest version of Zoom -- the Google Extension version.  I had great trouble trying to download the desktop version of Zoom, so I installed to Google Extension version.

Thanks,

Paolo Barone

I am creating 100 breakout rooms,
I am having trouble seeing who is in the room or raising their hands on the popup from the 25th room when the Zoom Breakout Room popup is displayed.

Operating environment:
OS: Mac
Zoom version: 5.6.2

I can see who is in the room by clicking the ">" next to the room number,
Because of my work, I would like to be able to see who is in the room and who is raising their hands when I open the breakout room popup.

This is possible on a Windows PC, so I would like to be able to do this on a Mac.

I am using two monitors, one is on my MacBook and the other is extended. Zoom, Apple and Keynote are the latest versions. When I share my Keynote presentation to my monitor, which is identified as screen 2, Zoom gallery view on my MacBook, which is identified as screen 1 disappears. I am using Keynote in notes view, so I see the current slide, next slide and my notes, but the gallery, the people I am presenting to, disappear altogether. I would like to see who is raising their digital hands and who is in the room. Also, my Zoom controls on screen 2 become inoperable because cursor on screen 2 disappears too. If I move the the controls to screen 1 before I click play in Keynote I am ok. I still cannot see the gallery.  Any help is appreciated.