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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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missing recording

Auricfinger
Newcomer
Newcomer

‎2023-07-22 10:24 AM

Hi I had a zoom call on Sunday that I was made the host of but I recorded to the cloud and can't seem to locate it because I have a basic account. Can I upgrade to get the meeting?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-02 01:47 PM

Hi @Auricfinger yes! Correct, in order to re-access Cloud Recordings, you must be on a pro plan type. 

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