Zoom is driving me crazy today. The speaker audio during my meetings went mute for a few seconds every 5 minutes. I couldn’t concentrate or learn anything properly. I restarted my MacBook. Deleted the app and reinstalled it again. I cleared my cache. The issue still persists. I’m not tech savvy and I need simple solutions. Thank you in advance. Ps: I also tried opening a support ticket and they kept closing it. Really disappointed in Zoom. 

I have some Zoom meeting recordings and would like to take small parts from each recording.

Is it possible to edit a text file for the video to obtain video for that text?

This can be done with Descript but I'm not sure if it can be done with Zoom.    

I just held a meeting with a client for about an hour. I definitely clicked record and we both heard the " this meeting is being recorded" But it is not in my cloud or on the computer. Can any one give me advice on how to recover it? Where it might be or what might have happened? Cos I can't get any help from Zoom. I have a paid account 

Whenever I am in a group meeting and I share my screen, everyone else cannot see any changes I am making to my screen. Nobody else has these problems and I cannot find any way to get around the problem. If I stop sharing and restart, or if I issue a Zoom command (including just switching the "sharing" status bar between top and bottom), everyone gets refreshed, but I cannot continuously do that with every word I type.

I am using the latest PC app but it also occurs if I stay on the browser. It happens whether I am sharing the application window or my whole screen. It happens with any application, including OS windows like Explorer.

However, I cannot ask for official support for this because I am still using Windows 8.1 and cannot change. (But this has been happening for years, even when 8.1 was still supported, and I am now needing this feature more than ever.) I have three monitors and am sharing only one of them. I have changed my "Share Screen" settings to include "Share all windows from an application", but it has the same problem with or without that setting.

What other information can I provide that might seem to be pertinent?

Does anyone have any ideas of something I might try?

. . .

Win10/64 build 19043

As the Statistics tab shows, opening the Zoom app skyrockets CPU usage to 100% causing crashes, as also noted here.  Also here, and here. Oh, and, here. 

Rather than just refer users to your help desk, it might be more helpful to discuss issues here, so that other people experiencing the same issue can implement any suggested changes?

thanks,

jason

AV: Windows Security centre

Malware: Malwarebytes, HitmanPro (on demand only)

Win10 updates: all applicable + sfc/dism checks

. . .

Hi, 

In the past few weeks, within the first 5 mins of most Zoom sessions I'm hosting, the connection cuts out (despite both my own and my clients' internet connection being totally fine). Initially it just glitches and the video freezes, and then connection is lost. I've taken to exiting the session and re-starting it, and am asked if I want to 'reclaim host', which I do. Then there are two of 'me' (as in, one with just my name and video off) in the space with my client for a few mins, until the other 'me' disappears. Has anyone else experienced this / has a solution? It's quite disruptive to sessions!
Thanks, 

Beth