Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Alternative Hosts Rules Limit Usability

We occasionally run into an issue where an upcoming Zoom meeting has to be cancelled and a new one created simply because you do not allow the addition of co-hosts when scheduling a meeting (occasionally the original host cannot attend). We thought w... Show more

We occasionally run into an issue where an upcoming Zoom meeting has to be cancelled and a new one created simply because you do not allow the addition of co-hosts when scheduling a meeting (occasionally the original host cannot attend).

 

We thought we had found an answer to this with the Alternative Host option, as they could start a meaning in the host's absence.  However, we were cut off at the knees with this when it turns out that the Alternative host is required to be a user in the same account.  This cannot work for us.  We need to be able to assign an alternative host that is a licensed user that is not in the meeting creator's account.

The reasons for this are simple:

  • We are a nonprofit group and several of us that are licensed users supply online Zoom meetings when needed.
  • None of us are willing to share our accounts with someone else, as other members of the NGO are not in our personal companies or are simply unwilling to share their personal accounts (nor should they have to).

We hope that this issue can be resolved in the future as it has created difficulties.


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Recording Recovery

Hi, I've just completed a Zoom recording with audio and video and despite having everything checked and ticked, the recording hasn't saved anywhere is there any way at all of getting this recording? It was an interview with a music hall of famer so d... Show more

Hi, I've just completed a Zoom recording with audio and video and despite having everything checked and ticked, the recording hasn't saved anywhere is there any way at all of getting this recording? It was an interview with a music hall of famer so don't really want to go back and ask for the interview again as that would be embarrassing for me.

Thx


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Resolved! Zoom + Office 365: Graph API and Domain Association Errors

Hi community,We’re trying to integrate Zoom with Office 365 for calendar and contacts sync. However, we’re running into these errors:“Your account may not be compatible with the Microsoft Graph API”“Zoom association domain does not match O365 verific... Show more

Hi community,

We’re trying to integrate Zoom with Office 365 for calendar and contacts sync. However, we’re running into these errors:

  • “Your account may not be compatible with the Microsoft Graph API”

  • “Zoom association domain does not match O365 verification domain”

This happens when selecting API Graph as the authorization method and using OAuth 2.0.

Important clarification:
We are using a Microsoft 365 account (corporate tenant) – not a personal Outlook.com or Hotmail account. The domain is verified and active in Azure AD.

 

What we tested:

  • Integration works perfectly in a test tenant (Microsoft 365 tenant with minimal restrictions).

  • The issue only occurs in the production tenant .

  • Zoom is registered as an Enterprise Application in Azure AD.

  • Admin consent has not been explicitly granted for Microsoft Graph API permissions.

Question to the community:
Has anyone experienced a similar issue with Office 365 integration?
What settings should we review in the Microsoft 365 Admin Center or Azure AD to allow Zoom to:

  1. Access the Microsoft Graph API for calendars and contacts?

  2. Pass the domain association check between Zoom and O365?


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Problem modifying a meeting - can't change recurring meeting to non-recurring

In 2020 during the early days of COVID, using the Zoom website, I created a recurring meeting/no fixed time for a study group that meets weekly. Separately, I created a recurring meeting in Outlook and set the location to be the Zoom meeting link/URL... Show more

In 2020 during the early days of COVID, using the Zoom website, I created a recurring meeting/no fixed time for a study group that meets weekly.  Separately, I created a recurring meeting in Outlook and set the location to be the Zoom meeting link/URL.  The Outlook meeting repeated for 6 months then I created a new Outlook meeting for the next 6 months....  This worked great for years.

Earlier this year, in Zoom, my recurring meeting magically changed to separate meetings once each week, matching the meeting cadence in Outlook.  This was unwanted behavior.  I made no changes in Outlook.  At the time, I had integration turned on so Zoom would see the meetings and display a notification to start the meeting (on Windows 11 Pro).

I've been advised to turn off the integration on both sides (which I've done) to address a related issue.

I've tried changing the meeting in Zoom to non-recurring via the Zoom website - cleared the recurring check box, saved the change, still recurring.

Deleting this meeting  and creating a new Zoom meeting to replace it could be a simple solution but it isn't an option - the link has been widely distributed and the participants are mostly very non-technical - switching to a new meeting link will confuse many of them.

 

How can I get this Zoom meeting to be non-recurring (so I can restore it back to recurring/no fixed time)?

 

[Current versions of Zoom Workplace app, Outlook/Microsoft 360, and Windows 11 Pro.]


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Annotations shortcut keys?

What are the shortcut keys for annotation?

Undo: Command + Z
Redo: Command + Shift + Z
Mouse mode: Right click anywhere

but there are no commonly used shortcuts like "clear all annotations".

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Resolved! Use the slides as virtual backgroud

I cannot click on the option to 'use slides as virtual background'  when sharing my background,  there was a yellow exclamation mark on the option. How can I address this problem.

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Improve someone else's video quality

I learn through virtual classes, and the educational institution I attend teaches them through a professional video camera that focuses on the classroom whiteroom, and its quality is very low on the device I'm using, even though I have good internet ... Show more

I learn through virtual classes, and the educational institution I attend teaches them through a professional video camera that focuses on the classroom whiteroom, and its quality is very low on the device I'm using, even though I have good internet connection. I used another device where the video quality was high resolution and used the same internet connection I have now.  I've already tried upgrading my current device to Windows 11 and updating the Zoom app, but the problem persists. Thank you for reading me.

 


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Any way for participants to be able to see how many people in each breakout room before joining?

I'm running an online language exchange, and we have breakout rooms for each language. I want participants to be able to move freely between breakout rooms to practise different languages. As host it is great to be able to see how many people are in ... Show more

I'm running an online language exchange, and we have breakout rooms for each language. I want participants to be able to move freely between breakout rooms to practise different languages. As host it is great to be able to see how many people are in each room, however participants have told me that they don't get this option, so for them they don't know which rooms are already too busy (we try to keep the groups small).

Does anyone know any way of letting participants know how many people are in each breakout room, before they join?

 

Is there also any way to limit numbers of people in each room, to 5 for example, so once it gets to that number no extras can join?


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Calendly + Zoom integration not working

Just wanted to say the zoom Calendly integration currently isn't working. I can set up meetings using google meet but Zoom is just not working anymore through Calendly. Is anyone else experiencing this right now? Error: We couldn’t add the Zoom meeti... Show more

Just wanted to say the zoom Calendly integration currently isn't working. I can set up meetings using google meet but Zoom is just not working anymore through Calendly. Is anyone else experiencing this right now?

 

Error: We couldn’t add the Zoom meeting link to your scheduled Calendly event. Contact your invitees or update the calendar event to add video conferencing details.


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Resolved! Zoom UI very slow while camera is in use

Recently my workplace has been running into an issue with Zoom when our webcam is streaming its picture on the screen. Zoom will be slow to respond to any clicks such as muting, minimizing, maximizing windows, moving the window around, etc. The netwo... Show more

Recently my workplace has been running into an issue with Zoom when our webcam is streaming its picture on the screen. Zoom will be slow to respond to any clicks such as muting, minimizing, maximizing windows, moving the window around, etc. The network connection seems normal, talking to people and camera movement seem to work normally. Resource Manager shows around 60%-70% usage of CPU / RAM during a meeting and the SSD has plenty of space available.

 


What's odd is nothing else seems to run slow during this time, only Zoom. Microsoft Teams does not experience this issue.

I have tried the following:

1. Updating windows to the newest version, reinstalling zoom
2. Rolling back windows updates and graphics drivers to the last known working version
3. Changing the webcam from a Logitech Brio to a Logitech 960
4. Changing the PC to a different PC (we have two boardrooms it's happening to both)
5. Tried both 32 bit and 64 bit installs
6. Ensured Logitech webcam software was up to date and only running at 720p - even on a fresh PC with no software installed it runs the same
7. Lowered the resolution of the TV from 3840x2160 to 1920x1080

 

 

None of these changes have made any discernable difference. I am thinking I could try and update the software of the TV but that doesn't make sense as it is only Zoom having this issue.

Anyone else having similar issues?


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