Our all volunteer non-profit uses my Zoom Pro with a large meeting monthly add-on to conduct public Zoom workshops.  Our MailChimp subscribers respond to our invitations by clicking a link that takes them to the Zoom registration page for the particular monthly workshop.  

Registration has never been a problem previously.  This time, for a mid-August meeting, registration is working for many but I have six different complaints now that Zoom is refusing to recognize valid email addresses.  One of the complaints is from a board member who routinely participates via Zoom.  

I tried to enter one person's registration information twice, with two different email addresses they gave me.  The same problem repeated for me, with both email addresses.  This person registered successfully for our July workshop with the same information.  They are a subscriber..

Registration is required.  Authentication is not required.  

Please help.  Is this a Zoom bug, or a setting that I've gotten wrong, or what?  

We use the registration element for our meeetings and some users are unable to register as they receive an error saying their email address is invalid.  It is from a university, so does not take the standard format .  Their email address looks like this  ***********.  Any advice?

When I host a meeting there's always a banner that says I'm not allowed to screen share. I've tried to find every spot in my account to enable screen sharing, but no matter where I manage to turn it on, Zoom posts that banner. Any ideas? It's a real problem for me. Thanks.

I use zoom on my iphone. I have my zoom set up through my go high level platform. My clients get the correct zoom link. When they go to get on the zoom meeting it puts them in a waiting room or says I'm on another call. I have to text them to see what is happening because I'm waiting on zoom waiting on them and I'm not in a meeting. It's not showing up that they are in the waiting room. This is also happens on my mac as well.  I have to ask them to log out and resend them the meeting info to get them in there. What do I do?

Using a Mac with the latest operating system. Have upgraded to the latest Zoom version. Using O365 as my contact database. In the past, I was able to start typing a persons email address into the invite field and it would suggest different email address. Today, I have to manually type in each recipient in order to invite a person to a meeting. Does anyone have a suggestion on how to correct this issue?

Hi All,

This is probably a very simply thing, but I have not done this before. I will have an employee run my some Zoom meetings starting this fall. I understand I will have to purchase a lisense for her, but I'm not sure how the rest of it works.... what she will see at her end, who has to set up the meetings, etc

Is there a document or article that outlines this?

TIA

Lisa

I am having major intermittent issues with Zoom and Make.com 'Instant Watch' Module.

I have set up a new watch 'Approved Registrations' module. But this is not triggering. I have set this up many times before without a problem. But I have been fighting this for a while. Deleting the webhooks, deleting the connection. But nothing is triggering the module. Stopping the module from running also not working, and force stopping also not working.

To add to this. I have added registrants to the event via Make.com and the event link. And I can also view the approved registrations via the Zoom 'List Registrations' module.

Another thing to add is that I have another account with a previous 'Watch' module that works flawlessly. If I add a new watch module to a new scenario, the new module does not trigger, but the previous module does.

I feel like the webhooks are not getting created in Zoom. Or the URL validation is not working? 

Has anyone else had this issue?

Hi, I"m a classical music teacher and my students do remote exams with the Royal Conservatory of Music. 

Today, we had an experience we've not had before with Zoom. 

My student and I opened the meeting, which is how the Royal Conservatory does remote exams, and although the judge could hear us speaking, she could not hear the piano or the voice. 

We went to the audio controls, but none of the suggestions the judge had to solve the problem worked. 

I would be so grateful to anyone who could help! We have rescheduled the exam for a week from now. 

Again, we can hear each other speaking, but music is not coming through. 

Many thanks!

Mary