Dispute Charge on Overage Recordings
I received emails and was asked by Zoom to delete my recordings and upgrade the storage. I followed the instructions. AFTER i deleted almost all the recordings, (26 GB remained in the storage), I upgraded my storage on 24 Jan 2023 to 30GB. The overage charge in my invoice is charged for 24 - 26 Jan which is AFTER i deleted and upgraded my storage. The overage amount is 334.45 USD ( for 3 days 24-26 Jan) in my invoice. I wonder why I was penalized by following Zoom instructions. That's unfair and unreasonable.
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