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I signed the pro plan on October 23, 2023 and until today I'm on the free plan, and I am not able to contact the support because there's no how to contact them. I am disappointed.
Any suggestions?
I would like to allow someone else to start a meeting without me (I am the account owner). What is the best way to do this. I trust the other person.
Last week I set up a meeting but the participants in China were failed to join. The error code is 13215. What does it means?
I have been recording the same meeting through different user accounts under the same meeting room for work to test this out and it occurs on all of them, one account worse than the other. The actual meeting session will be fine with no issue, however on playback after the recording is viewed in playback, the recordings will freeze for 1-3 seconds every 10-20 seconds (variable) - sometimes it can go for minutes without this but other times it will freeze every 10 seconds consistently. I am not sure why this is happening. I noticed a coworker of mine had the same issue on a completely different meeting. Is this a Zoom issue? what can be done to fix it?
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I want to hide my meeting information including meeting ID, password, and link from users who are using Zoom clients on the web, desktop, Android, and iOS. How can I achieve it?
Whenever I switch camera video window freezes and no longer shows what's happening? Working fine on Android 11 or higher. But not working Android 10 or lower. Which version? To Reproduce(If applicable) I try on multiple device like - Smartphone (please complete the following information):
v5.15.7.15567
Steps to reproduce the behavior:
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Scenario: A coworker of mine started the meeting. He passed the role as host to me when I joined the meeting so I could cloud record to get the audio transcript once the meeting was over. I clicked the cloud record button when everyone joined the meeting. I see the flashing red button. The meeting is now over, my coworkers have left the meeting, and I click stop recording a second before I end the meeting. Problem: I can't find the recording anywhere. I didn't get any email from zoom regarding the recording of the meeting. I have checked the recording library in my zoom account but nowhere to be found. Questions: 1)Is there a solution to finding the recording? 2)What did I do wrong? 3)How can I prevent this problem moving forward? 4)Does the recording get sent to the original host? Thank you for taking the time to read this post and trying to help me.
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