Hello

i had a webinar of 6 days and important amount of registrations to follow up, but didnt know that i would lose the registration if the webinar changed from recurring to fixed date.

is there a way to restore the registration ? i tried to switch it back as advised in some articles or to change the webinar etc but never was able to find it again nor it is shown in deleted meetings\webinars.

i completely lost the previous registration and was trying to contact zoom without luck.

any help  or advise ? 

Hallo zusammen, kennt einer von euch das? Ich habe das schon seit ewigen Zeiten, bisher war es aber immer nur, wenn es darum geht. 2 Teilnehmer in einem Zoom waren, jetzt friert das Bild auch ein, wenn ich nur etwas Aufnehme. Also Zoom läuft, MacBookPro - aktuellste Zoom Version - ich halte es immer auf dem laufenden, und das Bild friert einfach immer mitten drin kurz ein, der Ton läuft ganz normal weiter. Da ich die Aufnahmen aber auch brauche, und das jetzt scheinbar verstärkt auftritt, die Frage, kennt einer vo euch das Problem? Und hat vor allem eine Lösung?

Hi, I recently upgraded from a basic Zoom account to a Pro Zoom account. I was basic for the purpose of connecting with family, all who have smartphones/Computers with Zoom App. I have going to Pro Zoom for connecting with folks in several social clubs that I am a member of. The problem is some of the social club members have only landline telephones or cell phones that are not smart phones. It looks like that Pro Zoom does not accommodate telephone only participants. How do I get these telephone participants connected, is there another plan that will get me there?

How do I move a telephone participant to a breakout room?   I tried and they stay in the main room with "(not joined)" next to their phone number.   The steps I'm following are:   After creating a breakout room with the option assign manually (have also tried assign automatically), then assign the participant to the room, and Open All Rooms, a message pops up the the participant has been invited to join the breakout room.   How does the participant join?  They're not prompted to take any action to join, just silence.   Preferably, how do I put them in the breakout room without them having to do anything?    Thank you.

I am currently investigating how our services will affect Teams and ZOOM.
Let me ask a question about P2P communications in ZOOM calls and meetings.

One-to-one calls in a Microsoft Teams is P2P communication.
Are one-to-one calls in a ZOOM is P2P communication?

And, one-to-one Meeting(meet in links) in a Microsoft Teams is not P2P communication.
Are one-to-one Meeting in a ZOOM is P2P communication?

Thank you.

I use my laptop to open Zoom meetings for my clients. I do this several times a day several days a week. 
Occasionally Zoom asks me to sign in to my account from the Zoom.us page. Today I was taken to that page and told that I was trying to get on from an unfamiliar location. THIS WAS NOT TRUE. To open my account they said I should go to my email and retrieve a CODE and fill it in. THERE WAS NO EMAIL FROM ZOOM AND NO CODE. It's been hours and I've requested the code multiple times and still no code. 

I tried to phone Support, gave the the automated system my account number and then was asked for my Host Key. But I cannot locate my Host Key since I cannot get into my account to find it. 

I tried to get on a phone call to speak to a human about purchasing or billing - I figured I'd get a human that way. But it's been a long wait and the music they play is disturbing, threatening, anxiety-producing. That is so unusual and not normal. What is going on? 

Is there any way to CONTACT A LIVE HUMAN AT ZOOM? I depend on Zoom for my livelihood! 
Any advice or suggestions would be much appreciated.