I have a license user retiring and has Cloud Recording that I would like to keep. I would like to move recordings to another user. Does anyone figure out a simple way to move the Cloud Recording without DELETING the existing user?

in my Google search one method is to the DELETE the user and you are then given the option to move the recording to another user. I prefer NOT to DELETE the user if possible as they will continue use but downgraded to a basic user versus paid professional user license.

I am dead in the water with zoom, cannot get into any meetings. I updated my app today on my computer, and now Zoom will not launch. I restarted my computer, shut down and restarted it. I uninstalled the app, and reinstalled the app. It will not open. I did this again, and same result. I used my web browser to log in, and joined a meeting. The video and audio were so poor that I could not hear anyone and they told me (by texting me on my phone) that I was frozen and they couldn't hear me well. I can't figure out what version I'm supposed to be on, and need help. I called for support, and even though I pay for the product, I am not entitled to phone support. Very frustrated with Zoom right now. Please help!

Hi - I just bought a second license on my Zoom One Pro account. My new license holder scheduled a meeting for the same time as a meeting I was hosting. We couldn't have both meetings, despite having the extra license. I've watched videos, tried to call customer service (my plan isn't worthy of phone support, and have done research. Please help. 

I am tol by zoom when attempting to open a meeting. I was told that i needed a newer version like 5.2

Zoom is the app i use ti call my patients and i cannot have this problem. So where to download 5,2 or do it for me . I need my acces mto zoom tomorrow!

Hello, I want to use 2 audio sources input (2 differents microphones) on a laptop. The option "Use specific audio input channels" as described in Zoom support note doesn't appear, so I use only 1 mic at the same time.

For information, I have 4 audio sources connect, 2 mic, 1 built in sound device and one other.

My desktop version client i 5.16.2 (22807)

How can I solve my issue ?

Thanks

As someone who is hearing-impaired, I find it tiresome that I have to request hosts every time to enable close captions.  Why is it not the default?  It is discriminatory to place the burden of requesting this on hearing -impaired people, especially given the fact that many hosts have no idea how to enable this.