Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Exit From On-Hold State

I have a State-mandated requirement that users be able to exit an "On Hold" state at any time but I can't find a reference to that anywhere. Did I miss it or does it not exist?

SMS not working

I am setting up Zoom Phone and SMS. I've gone through all the setup steps for SMS, campaigns, etc. And now I still can't text to or from my recently ported number. Is there a propagation time on any of this? The number came back as ported yesterday a...

mdelzer by Listener
  • 19 replies

How do I solve Error 503?

Hi all...I use ZOOM phone service through my work account, but I work from home. Each morning I start up ZOOM, I need to completely log out of ZOOM and restart the app before I can make calls. Several days ago, the resetting process no longer worked....

Extension User on a call help....

Hello and advance thanks. Is anyone able to advise please. We have the phone system as below. What we cant figure out is how to set this up so when one of the extensions is on a call - its shows on the system that extension is in use. Whilst when, fo...

ttey68 by Listener
  • 1 replies

Resolved! Disable ring on delegate/assistant phone

Hi,In some of our offices we use the phone delegation feature. Mostly with the main number in a department. If the person who is responsible for answering that phone is unavailable, another person in the room can pickup the call. Although it appears ...

OESTech by Listener
  • 3 replies