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Hi Zoom Developer Community,

We are developing a medical seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.

Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:

{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}

We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.

## Our Question

Is there any way to achieve the following with Zoom Events via API?

1. Register a user programmatically (one-click registration from our platform)
2. Have Zoom automatically send a confirmation email with the join link

We want to avoid implementing our own email system if possible, as this adds significant development and maintenance overhead.

## What we've tried

- Using the Tickets API with various parameters
- Searching for email-related settings in the API documentation
- Looking for webhook-triggered email options

## Our use case

- Medical professionals register for seminars on our platform
- We pre-fill their information (name, email, hospital, specialty) from their profile
- One-click registration improves user experience significantly

Any guidance on whether this is possible, or if there are planned features to support this, would be greatly appreciated.

Thank you!

Hi,

When using the Zoom Events Tickets API (POST /v2/zoom_events/events/{eventId}/tickets), tickets are created successfully, but no confirmation email is sent to registrants.

With the standard Webinar API (POST /v2/webinars/{id}/registrants), confirmation emails were sent automatically.

Is there a way to trigger automatic confirmation emails when creating tickets via the Zoom Events API?

Or is this a known limitation?

Thank you.

Hi Zoom Developer Community,

We are developing a seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.

Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:

{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}

We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.

## Our Question

Is there any way to achieve the following with Zoom Events via API?

1. Register a user programmatically (one-click registration from our platform)
2. Have Zoom automatically send a confirmation email with the join link

We want to avoid implementing our own email system if possible, as this adds significant development and maintenance overhead.

## What we've tried

- Using the Tickets API with various parameters
- Searching for email-related settings in the API documentation
- Looking for webhook-triggered email options

## Our use case

- Medical professionals register for seminars on our platform
- We pre-fill their information (name, email, hospital, specialty) from their profile
- One-click registration improves user experience significantly

Any guidance on whether this is possible, or if there are planned features to support this, would be greatly appreciated.

Thank you!

I am unable to share my screen when I join from my browser. This is the first time I've ever had this issues and my co workers are experienceing the same issue. When panelists join from the app, they are able to. Was there a Zoom update that limits the ability to share screens from the browser?

Hi Team, 

We usually need to send bulk invited ranging from 1000 to 70K participants. 

I see an option of CSV in setting up email invite section. Wanted to know the format that is required for the CSV file and also how many invites can be sent at once. 

Regards,

Suparna Chakraborty