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Issue with Poll Creation/Edit in a Webinar in an ISV license

ISV LicenseThis was working earlier. Recently this is failing.While creating or editing polls during webinar sessions, we are getting the message, “Get poll data failed”. This is happening since last 2 days. We are able to view the list of past polls...

Webinar source tracking link numbers appear too high

I have a recurring webinar with several source tracking links for different campaigns. For one campaign in particular, the "visitors" number seems very high, especially when compared to the LinkedIn data that shows engagement with our ads that the so...

WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the micro

Hello. When I don't have a microphone on my computer, WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the microphone".When I click on "Join Audio by Computer", then I hear speech for a while until WEB Zoom d...

retrieve participants' emails following a webinar

Hello,I hosted a webinar last night and I want to retrieve the participants' emails.But when I go to the corresponding report, there are the names of the participants but it is impossible to find their emails. I can't find how to make them appear tha...

Can you turn a past webinar into an on-demand webinar?

Hi there, I'm following the support article On-demand webinars - Zoom Support on this but it's seems once the webinar has passed, you can't enable it to be on-demand? You needed to have set it to on-demand while setting the webinar up in the first pl...

Recording a Presentation with 2 speakers Appearing in the recording

HI there are 2 of us presenting with a powerpoint. We want to have us shown during the recording. How do I set this up? We have only been able to record the presentation. Thanks in advance.Anne

Resolved! Alternative host

I tried to add my assistant's email as alternative host to a webinar I've scheduled. Zoom says that email can't be added for some reason. I am on the Pro plan and paid extra to do a webinar. Is there some way to add her? If not, how do I enable her t...

Sending webinar registration notifications to an alternative email address

Hello everybodyI need assistance with setting up an alternative email address for webinar registration notifications. I'm the host of the meeting, but my client would like to be kept in the loop with the registrations coming in. How can I set this up...

Webinar Recorded to Cloud - no video

I recently hosted a webinar and opted to automatically record it to cloud. My camera (host) was off, but both my panelists cameras were on. The 2 recordings I received after the webinar are "Audio only" and "Audio transcript". Why do I not also have ...

webinar participants and attendees invites and status switched?

Can someone provide feedback on a situation I experienced recently, and to know whether this is a known problem with Zoom webinars or perhaps is due to user error on my part or others'. As a Market Researcher, I was the moderator of a set of 10 Zoom ...

What are Events and Webinars?

Recent Activity

Issue with Poll Creation/Edit in a Webinar in an ISV license

Webinar source tracking link numbers appear too high

WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the micro

retrieve participants' emails following a webinar

Can you turn a past webinar into an on-demand webinar?

Recording a Presentation with 2 speakers Appearing in the recording

Resolved! Alternative host

Sending webinar registration notifications to an alternative email address

Webinar Recorded to Cloud - no video

webinar participants and attendees invites and status switched?

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What are Events and Webinars?

Resolved! Alternative host

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