Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Voicemail syncing

How do I make all of our voicemail boxes sync? We have 5-6 computers and a few phones that have access to shared voicemail boxes and when a voicemail is deleted by one device, it will still show as unread on all of the others.

phone system

Hello all,Does anyone know if I can set up a Fax Mailbox in Zoom Voice and forward that to an email address? I set up an Auto Attendant with my fax number and set it to forward to an email address. Just looking to see if that is all I need?

RITHVIK1 by Listener
  • 1657 Views
  • 2 replies
  • 0 likes

Resolved! Fax Mailbox

Hello all,Does anyone know if I can set up a Fax Mailbox in Zoom Voice and forward that to an email address? I set up an Auto Attendant with my fax number and set it to forward to an email address. Just looking to see if that is all I need?

Error Code 4102503 on outgoing calls

Hello, I have several users reporting a code 4102503 when trying to make outgoing calls. They can received incoming calls and also voicemails show up in their Inbox. The laptops are definitely connected to the internet.Any help would be greatly appre...

JRudey by Listener
  • 1030 Views
  • 3 replies
  • 0 likes

Zoom App Drops Calls for Multiple Users

Hello, I have an ongoing issue for users I support. Multiple users report their iOS Zoom App either drops calls, doesn't ring then shows a missed call, or when dialing out the call just ends. I have made sure to sign them out and back in, made sure c...

w357 by Listener
  • 332 Views
  • 1 replies
  • 1 likes

Test audio settings freezes

I downloaded the latest version of Zoom on Monday. I noticed that my personal version (app) is the newest version now. However, when I go to attend classes- which is just a link via Canvas, I no longer can use my computer audio headset. When I go to ...

QA by Listener
  • 763 Views
  • 2 replies
  • 0 likes

Resolved! Zoom Rooms - Ray Baum compliance required?

We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911.What I have tested and found so far Dialing 933 from a room that has not had a phone license assigned - call...

Shiloh by Listener
  • 2250 Views
  • 9 replies
  • 0 likes

Resolved! Upcoming Changes to Requirements for Zoom Phone

Ray Baum’s ActThe last deadline is fast approaching — Jan. 6, 202210DLC for SMSwhat are the requirements that need to be done today? Over the next few months, we will be reaching out with more information on how and when you can submit your registrat...

4xdaveo by Listener
  • 336 Views
  • 1 replies
  • 0 likes

Resolved! Blocking Incoming Anonymous calls?

We use the Zoom phone system where I work. One of the lines I access is (I believe) just a voicemail. We receive quite a bit of anonymous calls, and I'm wondering if there's a way to block these callers from getting through. I've worked with phone sy...

JasonB by Listener
  • 941 Views
  • 2 replies
  • 0 likes