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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Yealink transfer mode via DSS key

Hi all, I'd like my default transfer on yealink desk-phones to be "assisted" i can do this by changing the "Transfer Mode via Dsskey" in the yealink web interface but is there any way i can provision it in zoom for all users ? thanks

aides83 by • Listener
  • 584 Views
  • 1 replies
  • 0 likes

Resolved! Multiple phone number for the main auto attendant

I am setting up my Zoom phone account for the first time and getting ready to port my phone numbers. We have bought several businesses over the years and currently have multiple phone numbers call in directly to our auto-attendant. Does anyone know i...

New Zoom IP Phone Causing Disconnect

Hey there community,The way I have the system configured is through 1 x phone number, with 3 x extensions (Reception, Clinician, and Support: 2 of which have calling packages) and the Yealink IP Phone is assigned to Reception. When Reception is on a ...

Your account is inactive

Hi guys!Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contac...

Resolved! Outbound caller id name - where is the setting?

Hello,Trying to set our company name as the outbound caller id name according to this support article.It says, "In the Caller ID Name section, click Change next to the current caller ID name."I cannot find "Caller ID Name". Please see screenshot. Whe...

lcie by • Listener
  • 1213 Views
  • 7 replies
  • 0 likes

Calls not dialing out

Has anyone else experienced difficulty dialing certain numbers? We've noticed that some calls result in a 'Call cannot be completed' message, but when we try the same number on our personal phones, the call goes through without any issues.

ring time zoom phone

Hello,I'm trying to change the ring time for our zoom phones/polycom phones. We were in a meeting the other day and did not answer the phone. The phone rang about 10 times and then went to the voicemail option. Can we change the ring time to be 5-6 r...

Jill207 by • Listener
  • 1599 Views
  • 9 replies
  • 0 likes

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