I recorded a meeting through the cloud feature - everyone on the meeting was notified with the audio and chat feature when I began and finished recording. However, I didn't get an email following the meeting with my recording details and likewise, the recording is not showing up in my cloud recordings under my account. I even checked my computer and local recordings even though I am 100% positive I used cloud recording.

I saw some people recommending looking through the deleted recording files, but I have never once deleted a recording so I don't even see that as an option on my screen.

Has anyone else had this problem and know how to solve/where to look? Thanks!

When a participant tried to join the meeting via web portal, a error message "Unknown error" was displayed. We did the same thing the other day and at that time, no error message was displayed and all the memebers were able to participate without any problems.

Does anyone know how to fix it ?

Thank you in advance.

Hi,

Having trouble getting my picture to show up when I join a Zoom meeting. I've researched and have not found a solution.

Also, what is a "profile picture"? Assume that's different than my live picture?

Help?

Mac OS Big Sur, Firefox browser

Larry

Hello all

I try to configure that one external user may avoid the Waiting Room which is mandatory for everyone.

I have enabled "Users invited during the meeting by the host or co-hosts will bypass the waiting room" on the Waiting Room in Settings.

I have scheduled the meeting with the active Waiting Room and started the meeting. Then during this meeting, I invited the user by email. This user got the email and followed the link. But this user still got into the Waiting Room.

Could anyone advise why it doesn't work for my case?
Maybe I miss some additional settings?

I have a presentation that will be conducted by people from outside domains.  But I want people in my domain to go into a waiting room.  The option "Users who are not in your account and not part of the allowed list" does not appear to work when I enter the outside domains.

I'm scheduling a webinar for a date in May where our time zone will be UTC+1. But right now we're in March where the time zone is UTC+0.

Zoom scheduling only offers a choice of my current time zone.

Ideally the drop down menu for time zones should change according to the date set in the earlier field.

What's the right way to ensure a meeting is scheduled correctly?

See the attachment which is scheduled for May 1st - but the time zone in London is showing GMT+0 when it should be GMT+1

I am using Zoom on my Mac mini.  The message "Your default microphone has changed to NexiGo N930E FHD Webcam Audio and will now be used".  This message pops up every 8 seconds and it is displayed twice on the screen.  I don't want to use that audio option, which is why I have something else selected in my preferences.  Additionally others in the meeting can only hear every other word that I am saying.  Plugging in my headphones does not seem to resolve the issue.  There used to be an option to call into the meeting, but for some reason this option is not always available.  Why not make this option available for every meeting?  I've been dealing with audio issues on zoom for over a year.  Just let me call in and everything works fine.