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Customer Success at Zoomtopia!

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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Accidentally ticked educator account

Hi! I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom ac...

tnatad by Listener
  • 1 replies

in zoom healthcare

I am a therapist and i send out a meeting invite to a couple - to each of their email adresses. When they come onto zoom i only see one of them at a time (when they are speaking). I need to see them both at the same time - which is gallery view i bel...

Ljmar by Listener
  • 1 replies

Accidentally ticked educator account

Hello! I am currently using different email. I accidentally clicked educator account instead of regular account. What I used there was a student account. Is there any way to fix my account? I am kindly asking for your help. Please help. Thank you.

breakout rooms

I put students in breakout rooms as a host and one student said they could hear and see me in the main room. I'm not sure how to rectify.

Host-Only Stamp annotation tool

Is there a stamp that only the host can use? I'd like to have a host-only stamp, or I'd like to restrict students' access to the Check and Star stamps. I tutor young kids on Zoom. I share my screen, and both I and my students use annotation tools ext...

NT3 by Listener
  • 2 replies

"You cannot review recording" error

An instructor shared a link to a zoom class recording via Canvas, but when I follow the link I get the message: You cannot view this recording.No permission. It doesn't even offer a place to input the passcode she provided. Any ideas?

rossj by Listener
  • 2 replies