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Inaccurate attendance report

Zoomuser100
Newcomer
Newcomer

I have just completed a Zoom meeting, the number of  participants shown in the report page in Zoom is 90, however,  after I have exported the attendance report, the file only contained 10 participants.   What can I do? Can zoom help us export? I feel helpless because I cannot find any technical support from Zoom to answer my  question over the phone.

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

Does your plan allow you to contact Zoom Support via phone/ticket here?

https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support

I have contacted them, but they still cannot find a solution up to now.