Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.

Here’s what’s in store for you:

📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your workplace into a more productive and collaborative environment. Get all your questions answered!

📆 November 12: Zoom Phone Open Office — An open Q&A space to learn best practices, optimize call management, and streamline your workflows. Bring your questions!

📆 November 13: What’s New at Zoom — Stay updated on the latest innovations and feature releases, including highlights from Zoomtopia. Explore what’s new across the Zoom platform!

📆 November 19: Zoom AI Companion Open Office — Discover how Zoom AI Companion enhances workplace efficiency and collaboration. Join the discussion and get your questions answered!

Don’t miss out—reserve your spot today and take your Zoom skills to the next level!

For more live and on-demand training opportunities, visit our Customer Success Hub.

- Zoom Digital Customer Success 🌟

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

Check out the full lineup here:

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!

 

📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!

 

📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!

 

📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!

 

📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!

 

📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

 

On September 4, 2025, Zoom CEO Eric Yuan joined other technology leaders to attend the White House Task Force meeting on AI education and support the Pledge to America's Youth, a commitment to help prepare today’s students for a world where AI skills are as foundational as math or reading. 

At Zoom, we believe AI can strengthen and transform education, not replace it. It should free teachers to focus on teaching, give students more personalized learning experiences, and help families feel confident that their children are developing the skills that matter for the future. Building on our history of keeping classrooms connected during the pandemic and supporting hybrid learning today, we’re committed to helping the next generation thrive in an AI-powered world.  

 "In a world where AI competency is increasingly becoming a key driver of career success, students need to be equipped with skills to put this technology to work for them in a safe and effective manner,” said Yuan. “Our goal is to make AI accessible and helpful for everyone by using it to streamline tasks for educators, personalize learning for students, and equip young people with the skills they'll need for tomorrow's careers.”

An investment in the future of learning

As part of the AI Education Pledge, Zoom is dedicating $5 million over three years to support K-12 education through carefully targeted cash grants and product donations to outstanding nonprofits and education institutions working at the national and local level. This initiative focuses on three key areas:

AI literacy: Funding programs that teach K-12 students about AI and creating accessible resources for all.

AI career pathways: Supporting internships and courses to help students explore and pursue careers in AI, especially for underrepresented groups.

Workforce development: Providing upskilling and retraining aligned with industry needs for workers and job seekers.

Joining forces for the next generation

Zoom is proud to join other tech leaders in this effort. By participating, we're helping to ensure the next generation is ready to not just adapt to AI, but to lead its development. As Yuan noted, “Zoom continues to be a leader in keeping students, teachers, and parents connected and providing safe and secure AI tools to help with learning and administrative tasks. We believe that, by working together, we can give future generations the skills they need to drive innovation".

What’s next

Zoom will share more about how it will bring this commitment to life at this year’s Zoomtopia conference, happening virtually on September 17. Secure your spot and follow the Zoom newsroom for more updates.

Original post: Zoom Blog

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new.

Mark you calendars:

- Zoom Customer Success ⭐

 

Hey there! Just wanted to give you a heads-up about this cool safety feature on Zoom called Emergency Notifications. Thought you might find it useful to know about! 

With our Emergency Call Notification app for Zoom, you can designate any Team Chat channel as a safety team hub that connects with both Zoom Rooms and Digital Signage. When emergencies occur, notifications are automatically sent to this channel, allowing safety personnel to quickly distribute alerts and directions to specific Rooms and Signage displays throughout your organization.

Here are the requirements for using Emergency Call Notification.

• Pro, Business, Education, or Enterprise account
• Account owner or admin privileges*
• Zoom Phone license
• Zoom Rooms license
• Active Zoom Room or Digital Signage devices with location data configured

Note: If the admin user that added the app to the account loses admin access, is deleted, disassociated, or deactivated, emergency call notifications will fail. The app must be removed, then added and configured again by another current admin user for the notifications to work properly again. 

For more details of the topics listed below, please see the Knowledge Base Article - Using the Emergency Call Notifications app.

• Installation and Configuration
  • Installing from Zoom Marketplace
  • Setting up Emergency Call Notifications and the channel
  • Edit and delete configurations
  • Disconnect a configuration for a Channel
  • Chat Commands (for Admins)
• Using Emergency Call Notifications
  • Receive Notifications
  • Sent Alert Messages
• How to uninstall the Emergency Call Notifications app
• Data Security

You may also review the demonstration for the Emergency Notification system.

Real-world insights from a midsize U.S. staffing agency's recent onboarding session.

If you're curious about how organizations are leveraging Zoom Custom AI Companion to achieve significant productivity gains, you're not alone. Recently, a midsize U.S. staffing agency demonstrated clear and measurable ROI by incorporating AI into their daily workflow. Here's a practical breakdown of three key use cases—and actionable steps your team can replicate today.

1. Streamlined Meeting Summaries with Structured Templates 📝🔖📂

Real-Life Use Case: 📌🗒️📋 Recruiter and sales teams built structured summary templates for:

• Candidate screening interviews

• Reference checks

• New-client intake meetings

• New-job intake sessions

Why It Matters: ✅🗃️🖥️ By auto-populating essential details directly into their ATS/CRM, the agency eliminated repetitive manual data entry, standardized notes, and ensured accuracy across every interaction.

2. Instant Access to Team Knowledge 📚🔍🔗

Real-Life Use Case: 🔐📑🔍 The team uploaded crucial documents like job descriptions, interview rubrics, and internal guidelines into a secure, searchable knowledge base. Recruiters then effortlessly queried the AI Companion for instant answers during live calls / meetings (e.g., “What’s the interview process for Project Manager roles?”).

Why It Matters: ⏱️⚡🌐 Quick, accurate, and source-linked answers saved recruiters valuable time, enhancing both candidate and client satisfaction by eliminating delays and misinformation.

3. Automated Task and Calendar Management 📆⏰✅

Real-Life Use Case: 📌📅🗓️ AI Companion automatically identified actionable items from meeting conversations (“Send assessment link,” “Schedule client interview”) and offered calendar scheduling suggestions. Recruiters approved or rejected these suggestions directly, turning accepted actions into tasks with due dates and reminders.

Why It Matters: 🔄⏳📈 This approach reduced the risk of missed follow-ups, minimized manual scheduling, and allowed recruiters to reclaim valuable time for strategic activities.

3 Steps to Successful Implementation (Any Industry): 🛠️📈🚦

Next Steps: 🚀📅🔑

These productivity-boosting techniques—structured templates, knowledge repositories, automatic task management, and compliance safeguards—can transform meetings and data entry tasks across industries like finance, tech, education, and more. Start small, measure impact, and within 30 days, expect measurable results. You'll likely wonder how your team ever managed without Zoom Custom AI Companion.

Want more info? Click here!

Ready to do more with Zoom this July?

Unlock new ways to work smarter, connect better, and stay ahead with this month’s power-packed lineup of live sessions. From insider updates to expert tips and open Q&As, we’ve got everything you need to sharpen your skills and get the most out of your Zoom experience.

Here’s what’s coming up:

📅 July 2: Zoom Workplace Open Office
Unlock the full potential of Zoom Workplace! Learn productivity tips, explore features, and bring your questions — our experts are ready to help.

📅 July 9: Zoom Phone Open Office
Master seamless communication with Zoom Phone. Join us to learn best practices, streamline call workflows, and get real-time support.

📅 July 10: What’s New at Zoom?
Catch up on everything Zoom released in June! Discover fresh features, key improvements, and how they can make your day-to-day smoother.

📅 July 16: Zoom AI Companion Open Office
Tap into the power of AI! Explore how Zoom AI Companion can support your work and boost efficiency — plus, get your questions answered live.

📅 July 23: Zoom Contact Center Open Office
Take customer experience to the next level. Learn more about Zoom Contact Center capabilities and ask anything during this interactive session.

Grow your knowledge, connect with experts, and make the most of Zoom — we’ll be right there with you. Can’t wait to see you this July!

💡Looking for more? Explore additional webinars, live product trainings, and on-demand content via the Customer Success Hub.