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Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.
At the start of last month, I had a customer call where they raised a few concerns and wondered if Zoom had any means to resolve them. They felt the back-and-forth of scheduling meetings quite draggin...
You can help make Zoom even better by sharing your thoughts on your product experience. Your account owners or administrators just need to enable the Feedback to Zoom feature, which adds a feedback op...
Welcome to the Customer Success Forum on the Zoom Community! We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come toge...
Current Health from Best Buy Health transformed its healthcare delivery by providing care-at-home offerings to patients, enabling them to access medical care on their terms. With their Hospital at Home solution, patients have the option to receive tr...
Opal HealthCare manages 80 residential aged Care Communities located in metro and regional areas across Australia. They have a key purpose: to bring joy to the people they care for. These communities are a world away from the traditional idea of aged...
Hi all,We have all gotten quite skilled with fully remote meetings using Zoom. Now we are starting to explore hybrid meetings - some people in person and some people on Zoom. Our meetings are a bit more complex - language interpreters, American Sign ...
I want to set up a screen with two camera input: One camera is pointed at me. One camera is pointed down at a pad of paper. I want to be able to switch cameras with a keystroke. Each camera needs separate rotate and mirror options. So far this doesn'...
Hi everyone, I am an educator who has recently transitioned to online teaching using Zoom. I want to ensure that my students have the best possible experience during our virtual classes. I would greatly appreciate any tips or suggestions on how to op...
Green Bay Area Public School District (GBAPS) transformed its communication system by replacing its inflexible on-prem phone systems with Zoom Phone. This transition enabled the staff to work remotely and in hybrid environments, addressing the limita...
As a product suggestion, and as an educator, I'd LOVE to be able to have my animations that are already in my PowerPoints that I used for virtual backgrounds be abe to...well...animate. As a teacher, this would be a GAME CHANGER! Who can help?? How c...
Hi Everyone! We are pleased to announce an upcoming webinar on October 6th from 11-11:45am PT. Join us for a conversation with Melissa Griggs, Grant Consultant with Learn, Design, Apply, Inc. and myself, Amelia Eudailey, Global Healthcare Marketing...
The Zoom account is owned by my EHR which connects directly to my patients' schedules. For 2 years, I could be on with one patient and my staff connect with my next patient to do preliminary check ins. Last month, this stopped due to Zoom no longer a...
I would like to know if the Zoom Meeting API is HIPAA compliant. Additionally, I am interested in using 'Zoom for Healthcare' in the UK and would appreciate information on any relevant restrictions or regulations.
