Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.

Here’s what’s in store for you:

📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your workplace into a more productive and collaborative environment. Get all your questions answered!

📆 November 12: Zoom Phone Open Office — An open Q&A space to learn best practices, optimize call management, and streamline your workflows. Bring your questions!

📆 November 13: What’s New at Zoom — Stay updated on the latest innovations and feature releases, including highlights from Zoomtopia. Explore what’s new across the Zoom platform!

📆 November 19: Zoom AI Companion Open Office — Discover how Zoom AI Companion enhances workplace efficiency and collaboration. Join the discussion and get your questions answered!

Don’t miss out—reserve your spot today and take your Zoom skills to the next level!

For more live and on-demand training opportunities, visit our Customer Success Hub.

- Zoom Digital Customer Success 🌟

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

Check out the full lineup here:

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!

 

📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!

 

📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!

 

📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!

 

📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!

 

📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

 

On September 4, 2025, Zoom CEO Eric Yuan joined other technology leaders to attend the White House Task Force meeting on AI education and support the Pledge to America's Youth, a commitment to help prepare today’s students for a world where AI skills are as foundational as math or reading. 

At Zoom, we believe AI can strengthen and transform education, not replace it. It should free teachers to focus on teaching, give students more personalized learning experiences, and help families feel confident that their children are developing the skills that matter for the future. Building on our history of keeping classrooms connected during the pandemic and supporting hybrid learning today, we’re committed to helping the next generation thrive in an AI-powered world.  

 "In a world where AI competency is increasingly becoming a key driver of career success, students need to be equipped with skills to put this technology to work for them in a safe and effective manner,” said Yuan. “Our goal is to make AI accessible and helpful for everyone by using it to streamline tasks for educators, personalize learning for students, and equip young people with the skills they'll need for tomorrow's careers.”

An investment in the future of learning

As part of the AI Education Pledge, Zoom is dedicating $5 million over three years to support K-12 education through carefully targeted cash grants and product donations to outstanding nonprofits and education institutions working at the national and local level. This initiative focuses on three key areas:

AI literacy: Funding programs that teach K-12 students about AI and creating accessible resources for all.

AI career pathways: Supporting internships and courses to help students explore and pursue careers in AI, especially for underrepresented groups.

Workforce development: Providing upskilling and retraining aligned with industry needs for workers and job seekers.

Joining forces for the next generation

Zoom is proud to join other tech leaders in this effort. By participating, we're helping to ensure the next generation is ready to not just adapt to AI, but to lead its development. As Yuan noted, “Zoom continues to be a leader in keeping students, teachers, and parents connected and providing safe and secure AI tools to help with learning and administrative tasks. We believe that, by working together, we can give future generations the skills they need to drive innovation".

What’s next

Zoom will share more about how it will bring this commitment to life at this year’s Zoomtopia conference, happening virtually on September 17. Secure your spot and follow the Zoom newsroom for more updates.

Original post: Zoom Blog

I've been encountering some customers who want to get more out of Zoom Workplace, so I thought of sharing this tool that might be of interest.

Many of us know Zoom for virtual meetings, but its powerful features can also enhance your in-person gatherings. Picture a lively brainstorming session: ideas are flowing and key decisions are being made. Can you remember every single detail a week later? Probably not.

This is where recording with Zoom comes in. It's like having a perfect memory for your meeting, capturing all the valuable discussion points and decisions. This simple tool ensures your team can easily review what was said, get new members up to speed, and keep everyone aligned.

Using Voice Recorder with AI Companion

To make this even easier, Voice Recorder can be used with AI Companion. It records your in-person conversation and then automatically generates a transcript and summary. This gives you a written and audio record of what was said, which is great for documentation, training, or just quickly referencing key details.

Before you begin, always make sure you follow all applicable laws when recording conversations. The first time you start recording, an on-screen prompt will appear with instructions to guide you.

How to Record an Ad Hoc Event

Follow these simple steps to start a new recording with the Zoom mobile app:

1. Sign in to the Zoom mobile app.

2. Tap the Record button.

3. If a verification dialog appears, tap OK.

4. The recording will start right away, unless you have an upcoming calendar event.

5. If you do have a scheduled event, you'll be prompted to choose between it or a new recording. Simply tap New recording, then Start recording.

We hope that more users make use of this tool for their important conversations. To know more about Zoom's Voice Recorder, please access this guide on Using Voice Recorder with AI Companion.

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new.

Mark you calendars:

- Zoom Customer Success ⭐

 

Last year alone, marketers and event organizers hosted over 6 million virtual events on Zoom, reaching 268 million attendees. But in today’s experience-centric economy, it’s no longer just about getting people to join—it’s about delivering meaningful, high-quality experiences at scale.   At the Zoom Events Summit, we showcased how Zoom Events, our all-in-one virtual event platform, is helping marketers reimagine what’s possible through the power of AI, automation, and production innovation.

Why virtual events still matter

Virtual and hybrid events have become a cornerstone of modern marketing strategies—supporting brand building, lead generation, and community engagement. The numbers speak for themselves:

• 6 million+ events hosted on Zoom within the last year
• 268 million attendees
• 30 billion minutes of content consumed

But with growing expectations, how do marketers create exceptional, community-driven event experiences without burning out?

From broadcasts to belonging: Building community through virtual events

One of the most powerful takeaways from the Summit was this: great events are about connection, not just content.

Joe Glover, co-founder of The Marketing Meetup, shared how he built a community of 51,000+ marketers rooted in kindness and shared values — not click-through rates.

“Community in its essence is a human endeavor... Unless you have that fundamental idea of what your culture is going to be, the money will never come.” - Joe Glover, The Marketing Meetup

Laura Lane from HubSpot echoed this shift. Audiences now crave purposeful content and spaces that feel like communities, not corporate presentations. The human factor is still an important part, even with AI-supported community building. 

“AI should create your content, but humans should curate your content." - Laura Lane, HubSpot

Why it matters for marketers:

Community isn’t a channel — it’s a long-term growth strategy. When your events foster belonging, you build loyalty, trust, and advocacy.

Powered by AI: Free up time for strategy

Anyone who has ever planned a virtual event knows how much time is spent on logistics. It is often more than on strategy, messaging, or audience connection.  

With Zoom Events and Zoom AI Companion, that’s changing. Brendan Zhang from the Zoom Events team shared how AI-first tools help event professionals:

• Auto-generate webinar and event descriptions
• Summarize planning meetings and extract action items
• Import speaker bios automatically
• Repurpose post-event content into blog or social formats

Zoom AI Companion is included in most paid Zoom plans, eliminating the need for extra tools and subscriptions.

Why it matters for marketers:

Automate the busywork and reinvest your time into crafting stories, campaigns, and follow-ups that move the needle.

• Use AI Companion throughout your event workflow, from generation to presentation.
• Watch a walkthrough of generating text for your Zoom Event, including taglines, descriptions, and more.
• Rolling out AI Companion to your team? Here are some resources you can share!
• Find ready-to-use, copy-and-pastable prompts for AI Companion as you prepare your event.

Hybrid event production - without the production crew

As virtual and in-person events blend together, audiences expect television-level polish—no matter where they’re watching.

Andy Carluccio, Zoom’s Head of Client Innovation, showcased how Zoom Events production tools empower marketing teams to level up:

• ZoomISO for multi-camera switching and post-production
• Tiles for customized, brand-friendly layouts
• Graphics Toolkit for real-time data overlays
• ZoomOSC for advanced automation with external AV gear

These tools enable marketing teams to deliver dynamic, branded experiences without the complexity or cost of traditional production environments.

Why it matters for marketers:

Great production boosts brand perception. With Zoom Events, you get pro-level control with marketer-friendly ease.

The future of event marketing: Smart, human, scalable

The future of events is AI-enabled and human-led. It’s not about replacing marketers — it’s about freeing them up to do what machines can’t: tell compelling stories, foster connection, and drive strategy.

With Zoom Events and Zoom AI Companion, you can:

• Turn planning meetings into summaries and action items
• Repurpose session recordings into blog posts and reels
• Personalize follow-ups with AI-generated recaps
• Align event outcomes with campaign KPIs

All from within one platform.

Designed for Ease: A Platform That Works the Way Marketers Do

One of the standout qualities of Zoom Events is its intuitive, user-friendly interface—something our Summit attendees and internal teams consistently praised.

Whether you're an experienced event professional or managing your first webinar series, the platform is designed to feel familiar and simple to navigate. That ease of use translates into faster setup times, fewer technical hiccups, and a smoother experience for both organizers and attendees.

“It was perhaps a little ambitious to use Zoom Events for our very first internal event, but it really showed how far we’d come. The feedback from our teams was incredibly positive—everyone found the platform intuitive and easy to use. I think that’s key: with the right training and tools, it’s amazing how quickly teams can adapt and feel confident running virtual events.” - Chloe Barnes,  Field Fisher 

Beyond usability, Zoom Events integrates seamlessly with leading marketing tools and CRM systems, allowing you to manage invitations, track attendance, and record engagement data automatically. That means no more manual exports or stitching together reports across platforms.

The result? Better visibility into your customer journey, stronger data security, and the ability to create more personalized and targeted follow-ups based on how attendees interact with your content across campaigns.

Elevate your strategy

Whether you’re hosting your first webinar or scaling a hybrid event series, Zoom Events gives you everything you need:

• A full-featured virtual event platform
• Integrated AI tools
• Professional-grade production features
• Built-in audience engagement

Learn more about how Zoom Events can help you create smarter, more human experiences at scale. Click here to watch the Zoom Events Summit recording.

Posted in: Zoom Blog