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Your guide to Zoomtopia 2025: What to expect and why you can't miss it

Zoomtopia 2025, our all-virtual annual user conference, is coming up! Get a sneak peek at the speakers and conversations you can look forward to, and register before it's too late. Behind every organization are the people getting things done — people... Show more

Zoomtopia 2025, our all-virtual annual user conference, is coming up! Get a sneak peek at the speakers and conversations you can look forward to, and register before it's too late.

 

Behind every organization are the people getting things done — people like you. You’re dreaming up better ways to connect and make work more meaningful. But you’re also facing a technology landscape that moves at the speed of light, consumer expectations that are higher than ever, and economic pressure putting the squeeze on your budget.

 

We see you.

 

The solopreneur, stuck in the day-to-day grind of trying to do ten jobs at once. You’d rather focus on business development, but you find yourself sweating the small stuff — responding to emails, scheduling meetings, and ironing out IT issues.

 

The marketing manager tasked with growing pipeline, nurturing relationships, and building your brand. You’ve got a lean team that doesn’t have the time to build out emails and landing pages and social posts for your latest webinar, but you’ve got big goals you need to hit.

 

The CX leader facing growing pressure to incorporate AI into your contact center operations. Your customers love the service your team provides, and you’re worried that dropping an AI chatbot on them will erode their hard-earned trust.

 

You think, there’s got to be a better way.

 

We think so, too.

 

Zoomtopia 2025: For the people

 

This year’s Zoomtopia is for the people. Because you deserve work that works for you. And we’re exploring what’s possible when real people do extraordinary things on Zoom.

 

Zoomtopia 2025 brings together the thinkers, builders, and doers who are rewriting the rules of collaboration in the age of AI. And we’re inviting you to join us on Sept. 17 (Americas) and Sept. 18 (APAC, EMEA, and Japan) for an all-virtual celebration of YOU.

But taking time away from your busy day can be a big ask. That’s why we’re not just celebrating, we’re sharing can’t-miss product announcements, valuable tips, and real-life customer stories to help you turn inspiration into action. Here are five reasons why you should be there:

 

1. Zoomtopia is tailored to you

 

This year, we've got seven unique tracks — more than we've ever had — based on your role and your goals. Whether you're a small-business owner, a school administrator, an IT pro, or a Zoom enthusiast looking for fresh tips on running your next virtual book club, there's something for everyone. You'll find sessions tailored to challenges you actually face and solutions that work for you.

 

2. Celebrate real people doing amazing things

 

Zoomtopia has always been a celebration of our customers, and this year is no different. Each track gives you a chance to learn from people like you. Come hear firsthand about how customers like TalkSpace and SharkNinja conquered their thorniest communication challenges using Zoom.

 

3. Get exclusive insights on entrepreneurship, culture, and innovation

 

Tune in for conversations that'll have you rethinking the definition of work and leadership. Hayden Brown from Upwork will be there, sharing exclusive insights on how AI is transforming entrepreneurship. You'll have a front-row seat to a fireside chat with NBA All-Star Chris Paul and Khan Academy CEO, Sal Khan. And of course, you'll hear from Zoom's founder and CEO, Eric S. Yuan, about how we’re approaching this era of AI and collaboration.

 

4. Don't just listen in — be a part of it

 

We've all been to webinars that feel like one-way talk tracks. At Zoomtopia, you can chat with panelists and attendees, ask questions in real time, and react with emojis. It's all run on our own Zoom Events platform, which is built for engagement and meaningful connection. You'll see firsthand how we use our own tools to create virtual experiences that matter. 

 

5. Come away with new tricks up your sleeve

 

Get inspired by our keynotes, then dive into the details in breakaway sessions led by our Zoom experts. Whether you're deploying Zoom to an enterprise or hosting your first webinar, you'll come away from these masterclasses with practical tips for achieving your goals and the confidence to execute them.

 

 

Save your spot at Zoomtopia 2025

 

We’re making work simpler and smarter, and we want you to join us. If you’re dreaming about how to pull off your next big idea on Zoom, Zoomtopia 2025 will help you bring your vision to life.

 

Visit zoomtopia.com to register, find your track, and learn about all the sessions and speakers you can look forward to. 

 

 

Original post: Zoom Blog


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Your September Zoom Playbook – Learn, Connect, Grow 🗒

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new. Mark you calendars:  September 3 - Zoom Workplace Open Office -Your chance to learn more about Zoom Workplace and get an... Show more

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new.

 

Mark you calendars:

 

📆 September 3Zoom Workplace Open Office -Your chance to learn more about Zoom Workplace and get answers straight from the experts.

 

📆 September 10 Zoom Phone Open Office - Everything you need to know about Zoom Phone—bring your questions!

 

📆 September 11 - What's New at Zoom -Catch up on everything new we released in August—don’t miss it!

 

📆 September 17 - Zoomtopia - Zoom's biggest event of the year which will showcase our most compelling innovations, customer stories, and strategic vision for the future of collaboration.

 

📆 September 24 Zoom Contact Center Open Office -Dive into Zoom Contact Center and see how it can transform customer experiences.

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

We’re looking forward to your participation!

 

- Zoom Customer Success 

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Customer Advisory Board?

Hello, 

 

Does Zoom have a Customer Advisory Board? Or forum in which users can obtain Zoom updates and share feedback? 

 

Thanks, 

Jackie 

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Resolved! Inquiry About Special Plans for Non-Profit Organizations

I am reaching out to inquire whether Zoom offers any special plans or discounts tailored for non-profit organizations.As a non-profit organization, we are interested in exploring options that Zoom may have to support our communication and collaborati... Show more

I am reaching out to inquire whether Zoom offers any special plans or discounts tailored for non-profit organizations.

As a non-profit organization, we are interested in exploring options that Zoom may have to support our communication and collaboration needs.

Could you please provide information regarding any special plans or considerations available for non-profits?

Thank you for your assistance. 


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Problems with Audio on Zoom

I have had problems with Zoom Audio ever since I changed to a Lenovo PC 3 months ago. I test my audio settings beforehand and the microphone works perfectly ok for recording and playback. When others join the meeting we can all talk together.We then ... Show more

I have had problems with Zoom Audio ever since I changed to a  Lenovo PC 3 months ago.

 

I test my audio settings beforehand and the microphone works perfectly ok for recording and playback. When others join the meeting we can all talk together.

We then have a bell ringing group where we all play 2 bells using a separate program. This works ok until I say "BOB" which the others can't hear even though I am saying it very loudly, as my wife will testify.

 

I have tried three sets of headphones with mic and even the computer mic and the same problem persists. 

 

I have tried adjusting various audio settings but to no avail.

 

Any thoughts please ?


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Resolved! Customer Case Studies

Hello

 

I am just curious how a company gets listed on this directory

explore.zoom.us/en/customer_stories/good-american

 

Does zoom reach out to the brands or can we apply to be featured on these pages?

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Teams vs. Zoom: Best Workplace Platform for Your Business

Organizations demand a unified collaboration hub that empowers both employees and IT, driving engagement, productivity, and connection. Discover how our AI-powered platform outshines Microsoft Teams and Zoom Workplace by transforming teamwork, cuttin... Show more

Organizations demand a unified collaboration hub that empowers both employees and IT, driving engagement, productivity, and connection. Discover how our AI-powered platform outshines Microsoft Teams and Zoom Workplace by transforming teamwork, cutting costs, and elevating employee and customer experiences.

 

Why Choose Zoom Workplace?

Simplify your work, elevate your team. Zoom Workplace offers an all-in-one solution that combines exceptional quality with unmatched affordability.

  • AI-Powered Innovation: Our built-in AI Companion supercharges productivity at no extra cost.
  • Open and Flexible: Seamlessly integrate with your favorite tools from a vast app marketplace.
  • Familiar and Reliable: Enjoy a trusted platform your team already loves, with minimal learning curve.
  • Cost-Effective: Reduce complexity and save money with a comprehensive, unified solution.
  • Future-Ready: Stay ahead of the curve with rapid innovation and adaptability.

 

Total Cost of Ownership (TCO): Microsoft Teams vs. Zoom Workplace

Don't be fooled by upfront costs. When evaluating collaboration platforms, the true measure of value lies in Total Cost of Ownership (TCO). TCO encompasses all expenses from purchase to maintenance.

Zoom Workplace is more than a platform; it's a cost-saving solution. Unlike Microsoft Teams, Zoom Workplace offers an all-in-one approach that eliminates the need for multiple tools and services. Let's break down how Zoom Workplace can significantly reduce your overall spending through lower one-time charges and reduced annual operating costs.

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New Zoom Workplace

With my Zoom Pro I never had issues but now with Zoom Workplace I have to close almost all app etc as the space Zoom Workplace takes is excessive and the quality of my call keeps on dropping. Is there any way I can optimise my memory etc whilst in Zo... Show more

With my Zoom Pro I never had issues but now with Zoom Workplace I have to close almost all app etc as the space Zoom Workplace takes is excessive and the quality of my call keeps on dropping. Is there any way I can optimise my memory etc whilst in Zoom Workplace mode?

 


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Zoom auto deleted from my computer twice

Is the second or third time, zoom disappears from my computer and I have to reinstall it. May anybody tell me if this is ok?And although I am a paid client, it does not recognize me when I install again the desk applicationAnd there is no one to cont... Show more

Is the second or third time, zoom disappears from my computer and I have to reinstall it. May anybody tell me if this is ok?

And  although I am a paid client, it does not recognize me when I install again the desk application

And there is no one to contact to.... and eith the new design I've lost the board where I had my different pre set meetings....

I used to love zoom... but now wondering.... @xx


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Unveiling New Customer Review Happy Rewards Badges

Hi Zoom Community members! I'm thrilled to share some exciting news about the launch of brand-new Happy Rewards badges! By sharing your thoughts and leaving reviews on our various product profiles across G2 and TrustRadius, you can now earn a Zoom Re... Show more

Hi Zoom Community members!

 

I'm thrilled to share some exciting news about the launch of brand-new Happy Rewards badges! By sharing your thoughts and leaving reviews on our various product profiles across G2 and TrustRadius, you can now earn a Zoom Review G2 and/or TrustRadius badge. Check them out, below!
 
🏆 Zoom Review badges are quarterly badges awarded for leaving a review of Zoom Workplace, Zoom Phone, Zoom Contact Center, Zoom Events, Zoom Webinars, Zoom Virtual Agent, and Zoom Revenue Accelerator on TrustRadius or G2. Do you use one or more of these Zoom products? If so, learn more about the importance of customer reviews and how you can secure your own badge! You can leave as many customer reviews as you choose to receive up to 10 Zoom Review badges, each quarter. 


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🏅 Shout out to Zoom Community members, @Ray_Harwood@DeniseLahat@WencesUnzueta, and @Vinnie for each receiving their very first Zoom Review Happy Rewards badge
 
At Zoom, we deeply value your feedback and expertise and look forward to reading your customer reviews.
 
Start by following the guidelines here. Happy reviewing! 


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