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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Switching between org. and personal logins on the desktop app.

When I use my browser it has passwords saved for both my organizational and personal login (under the same account), but with the MacOS app I have to keep typing passwords in manually when I switch back and forth. Can't seem to find a way to change t... Show more

When I use my browser it has passwords saved for both my organizational and personal login (under the same account), but with the MacOS app I have to keep typing passwords in manually when I switch back and forth. Can't seem to find a way to change that and have both passwords retained by the app. Please help.

 

This is the 2nd time I've tried to get help with this and got no reply last time. I've no idea if this is the right place to submit this, but can't find anything else that fits at all.


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Salesforce Integration

For the Zoom for Salesforce Lightning Integration, can we setup a Salesforce user with the same Zoom Username but use the free Salesforce Integration User, or does the Salesforce user need to have full Admin access?

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Salesforce Integration

When setting up the Zoom for Salesforce Lightning Integration, can we use the free Salesforce Integration User, or does the Salesforce user need to have full Admin access?

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Recording - Zoom Phone User Training

Zoom Phone User Training Watch the recording above! In this training webinar we cover: Setting up Zoom Phone Sign in & Configuration Using Zoom Phone Zoom Mobile App Resources & Support Keep the conversation going, please comment below with your Zoom... Show more

Zoom Phone User Training


(view in My Videos)

 

Watch the recording above!

 

In this training webinar we cover:

 

  • Setting up Zoom Phone
  • Sign in & Configuration
  • Using Zoom Phone
  • Zoom Mobile App
  • Resources & Support



    Keep the conversation going, please comment below with your Zoom Phone experiences, and let us know if you have any questions, we are here to help!


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Mastering Productivity: A Deep Dive into Zoom Phone's Game-Changing 'Call Summary' Feature 🎯💻📊

Have you heard about Zoom Phone's latest AI Feature? 🤔

Check out this Zoom Clip! 

 

Want to learn more? Here's a more detailed Support Guide just for you!

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Notas de Zoom: toma apuntes durante tus reuniones

Con la función de Notas puedes tomar apuntes dentro y fuera de las reuniones y compartirlas con quien quieras. La posibilidad de tener la herramienta incrustada en la pantalla de la reunión o en una ventana separada te da una mayor flexibilidad. Adem... Show more

Con la función de Notas puedes tomar apuntes dentro y fuera de las reuniones y compartirlas con quien quieras. La posibilidad de tener la herramienta incrustada en la pantalla de la reunión o en una ventana separada te da una mayor flexibilidad. Además nos ayuda a mantener todos nuestros apuntes en la misma aplicación que nuestras reuniones.


Para aprender más sobre Notas, echémosle un vistazo al siguiente video:

AnderV_0-1713520634363.png


Espero que este post les haya resultado útil. No duden en dejar comentarios y participar en la Comunidad de Zoom.

¡Hasta la próxima!


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Year in review: What our 2023 Bug Bounty program means for Zoom security

Zoom’s Bug Bounty Program incentivizes the discovery and responsible disclosure of security vulnerabilities. Here's a look at the past year's highlights. Security is a constant focus at Zoom and an ongoing investment we remain committed to through a ... Show more

Zoom’s Bug Bounty Program incentivizes the discovery and responsible disclosure of security vulnerabilities. Here's a look at the past year's highlights.

 

 

Security is a constant focus at Zoom and an ongoing investment we remain committed to through a variety of programs and initiatives. The Zoom Bug Bounty Program is one such initiative aimed at enhancing online security and a shining example of the collaboration, innovation, and continuous improvement that encompasses the entire Zoom community. Since 2019, we’ve been actively working with the researcher community, and now, we are thrilled to announce we have awarded more than $10 million in bug bounty payments to help fortify Zoom's defenses and protect the privacy and security of our users. 

 

Zoom’s Bug Bounty Program is designed to incentivize the discovery and responsible disclosure of security vulnerabilities. In the past two years, we have implemented a streamlined process to ensure prompt reactions and responses to all security reports. Once a bug has been detected and submitted by one of our 800+ researchers, our security team will have the report analyzed, reproduced, and submitted to the correct internal development team for remediation, on average, within just a few hours. 

 

Over the past 3+ years, Zoom has been driving down the cost per report of program operation, while at the same time increasing the identification of vulnerabilities, which have a tangible impact on our platform. In just three years, we’ve decreased the cost per a valid report by 40% and observed more than double the reported submissions.

 

Looking back at our 2023 accomplishments

 

VISS

 

In January 2023, the Bug Bounty team committed to building, refining, and releasing an innovative new mechanism to measure the real-world impact the exploitation of a vulnerability has on a system. The March implementation of the Vulnerability Impact Scoring System, or VISS, was the result of this collaborative effort that we open-sourced on Github. 

 

Zoom has been utilizing VISS for more than a year and has seen growing interest from other bug bounty teams looking for a more objective measure of vulnerability impact. To date, the collaboration and feedback about VISS has been positive. Security researchers are contributing feedback as well, which increases the collaboration and focus of VISS, and Zooms’ transparent approach to bug bounty management.

 

“VISS allows us to tailor the security researchers’ work so that we’re focused on the things that are most important, that have the highest level of impact, and then our payouts are oriented accordingly,” explains Michael Adams, Zoom CISO. “Not only do I want to pay accordingly, but I want to incentivize accordingly, and if I can’t provide clarity within my scoring system, it’s hard for them to understand. We’re now able to provide a certain degree of clarity,” says Adams.

 

To delve into the specifics – and to try out Zoom’s implementation of the VISS calculator – check out the complete VISS specification.

 

HackerOne

 

We were also thrilled to be a sponsor of this year’s HackerOne H1-4420 event, which took place on June 22, 2023, at CodeNode in London. This event provided us with an invaluable opportunity to collaborate with over 90 of the most talented ethical hackers from 41 countries, all working together to help enhance the security of the Zoom platform. By actively engaging with this community, we can not only mitigate risks but also foster innovation and continuously improve our services. Here’s a recap of the event.

 

Bug bounty awards

 

2023 was a big year for us as we made bug bounty award payments of more than $2.4 million for 1,000+ separate valid reports submitted by more than 200 different security researchers. This brought the cumulative total bug bounty awards to more than $10 million.

 

Security remains a top focus for the road ahead

 

As artificial intelligence and machine learning are more tightly integrated into Zoom products, the Zoom Bug Bounty team has been busy working with many of our top researchers to identify vulnerabilities. The rise of generative AI introduces new security and privacy risks including misinformation, data poisoning, and data exfiltration. By using the Campaigns functionality within our VIP programs, the HackerOne platform provides all the backend processing power Zoom needs to have meaningful, bi-directional collaborations with researchers. 

 

In addition to our focus on AI, we have a robust set of features slated for release this year as part of our 2024 roadmap. With this in mind, we look forward to a wave of new report submissions from our “Spring BREAKAGE” promotion, which began April 1, 2024, and runs throughout April. Several new features have been added to the testing scope, and bounties have been increased for this promotion.

 

If you’re interested in helping to make Zoom more secure, email your HackerOne profile name to *********** or visit the Zoom careers page to review the open positions within the Trust and Security teams. Happy hacking!

To learn more about Zoom privacy and security, visit our Trust Center. Found a bug? Submit a vulnerability issue here. 


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Resolved! Engage your audience with an easy to use PitchHub Teleprompter with Zoom Meetings!

As the Co-Founder and creator of PitchHub's Teleprompter, I'm excited to share with you a conversation with Zoom's very own Patrick Kelley (Tattooed Nerd), the guru of all podcasts, on the benefits of having a script in front of you to engage your au... Show more

As the Co-Founder and creator of PitchHub's Teleprompter, I'm excited to share with you a conversation with Zoom's very own Patrick Kelley (Tattooed Nerd), the guru of all podcasts, on the benefits of having a script in front of you to engage your audience when you are in a Zoom Meeting.

Learn more with this video
https://www.youtube.com/watch?v=ECIL9qJLuGU

 

Our App on the Marketplace: 👇

https://marketplace.zoom.us/apps/-hDURuZfQ-WrvGWzwWmTgQ


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vincular una persona a mi cuenta de zoom personal premiun

Hola quiero y necesito vincular a una persona a mi cuenta Zoom de pago.  

A veces necesito que otra persona inicie la reunion.

Recording - Zoom Team Chat Webinar

Click the link here to watch the recording! Today we hosted a very exciting webinar all about Zoom Team. We covered things like: What is Zoom team chat What features does it have What benefits those features have to you How AI plays a huge part withi... Show more

Click the link here to watch the recording!

 

Team-Chat-lead.png

 

Today we hosted a very exciting webinar all about Zoom Team. We covered things like:

 

  • What is Zoom team chat
  • What features does it have
  • What benefits those features have to you
  • How AI plays a huge part within team chat
  • Customer stories
  • How to migrate from Slack and other chat platforms
  • Plus more..

Click the link here to watch the recording!

Keep the conversation going, please comment below with your Zoom Team Chat experiences, and let us know if you have any questions, we are here to help!


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Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion