About lancetlc

lancetlc · 2025-11-20 04:04 PM

Hello Zoom Community! As a Customer Success Manager, I meet with organizations daily that are struggling to scale their virtual events without sacrificing quality. I recently met with a client, Rachel, who manages large, high-profile quarterly town h...

lancetlc · 2025-09-04 09:51 AM

I've been encountering some customers who want to get more out of Zoom Workplace, so I thought of sharing this tool that might be of interest. Many of us know Zoom for virtual meetings, but its powerful features can also enhance your in-person gather...

lancetlc · 2025-05-26 12:33 AM

Tired of juggling multiple channels and missing crucial project updates? Zoom Team Chat offers a powerful solution: Shared Spaces! Think of them as private, containerized hubs designed to bring the right people and the right channels together for a c...

lancetlc · 2025-02-19 02:13 PM

Just wanted to point out a cool little feature in the new Zoom AI Companion 2.0 that I think you'll find helpful: the profanity filter. It's designed to keep things professional in your meetings and chats, which is especially important in today's hyb...

lancetlc · 2024-11-19 07:09 PM

At the start of last month, I had a customer call where they raised a few concerns and wondered if Zoom had any means to resolve them. They felt the back-and-forth of scheduling meetings quite dragging. Their team struggled to keep track of and prior...

lancetlc · 2025-11-24 01:51 PM

Hey @TaylorSwift1213 The issues you're experiencing—a partially corrupted local recording and the recording not appearing in your account's cloud section—point to a few distinct problems. Since you have a Basic (Free) plan, your recordings are local-...

lancetlc · 2025-11-24 01:46 PM

Hey @mmkohl Here is a comprehensive two-part solution for your iPad, which addresses both the Zoom settings and a potential iOS-level issue: Double-Check the Zoom Settings On mobile devices, enabling "Original Sound" requires a setting change before ...

lancetlc · 2025-11-24 01:20 PM

Hey @lillee That recurring, bi-weekly timing suggests the problem might be related to a scheduled event or network condition that occurs around the same time or day. Start with the basics to rule out common, simple causes: 1. Update Everything: Ensur...

lancetlc · 2025-11-24 01:18 PM

Hey @heavenlytopgun The reason you might not see it, especially with a new company account, is likely due to an account-level setting that a Zoom administrator has configured. Here are the two main reasons the "Portion of Screen" option may be missin...

lancetlc · 2025-11-24 01:13 PM

Hey @KVW To avoid reinventing the wheel, you have a few excellent options: 1. Use a Recurring Meeting This is the most common and effective solution for a regular team meeting: How it works: When scheduling the meeting, select the "Recurring meeting"...

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CSM Storytime: The Secret Weapon That Conquered Webinar Jitters

Never Miss a Moment: Maximize Your In-person Meetings with Zoom Voice Recorder!

Level Up Your Team Collaboration with Zoom Team Chat Shared Spaces! 🚀

SAY WHAT?! Zoom AIC now has a Profanity Filter

Qualify your Attendees with Routing Forms in Zoom Scheduler

Re: Corrupted Video File

Re: iPad "Original sound for musicians" not working

Re: Frequent Network Disconnection when joining Bi-weekly meeting using Zoom

Re: Screen sharing functions are not available

Re: Duplicating meetings WITH Invitees

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