System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

Restarting the Mac and reinstalling Zoom software makes no difference.

About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company contact on this list. All cloud contacts and personal contacts are removed. Is anyone else having this problem and found a resolution?

Hi there,

I would really appreciate any help.

I am looking to upload (Zoom) videos from our organisation's meetings to YouTube.

I have tried uploading to a (specially created) YouTube channel, but the file format (M4A) is not supported.

I have tried converting the file to a YouTube friendly format: there are no issues with the audio, but I cannot receive any video.

Thank you so much to anyone who can help.

(We have a 'Workplace Pro' plan.)

We are receiving complaints from phone users where their calls are being rejected. When we look at logs, we can see that the user/delegate's iPhone is rejecting the call. When we provide that information to the user/delegate, they are advising that their Zoom mobile app never rang and that they definitely didn't reject the call from their mobile app. The cell is not on Do Not Disturb. This issue has been noticed multiple times and we get the same response from the users, that they didn't touch their cell and their cell never rang.

最近、PCをdynabookに買い換えました。

zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。

他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2，3のプログラムを立ち上げて、タスクマネージャーでメモリが40％くらいあってもこのようになります。

以前のPCでは5つくらいプログラムを立ち上げても問題なくzoomが使えていたので、何が原因か分からず困っています。

zoom起動時にカメラOFFになるように選択しておくといったんは起動するのですが、カメラをONにすると上記のように固まるという状態です。

タスクマネージャーを見て、何かカメラと相性の悪いプログラムが動いていないかなど調べてみたのですが、分かりませんでした。

zoomをアンインストール→再インストールも何度か試していますが、変わりません。

解決策があれば教えてください。

Until the last couple of weeks my zoom meetings have been exported/synced directly to my ical calendar. This has sudden ly stopped working and I cant seem to reset it - keeps trying to get me to use Microsoft Outlook. Really annoying when this has been working perfectly until now. Im thinking I will have to stop my account and look for an alternative.

Hello. I'm studying about Zoom Contact Center for a project, and we want to create call queues that inform the position of the agent (zoom contact center feature).

My question is: If I have a ZCC license, Can I create a voice-only call queue with this feature and assign agents with Zoom Phone license only?