Tom
Explorer
Explorer
since ‎2021-08-13
‎2024-11-08

User Statistics

  • 17 Posts
  • 1 Solutions
  • 19 Likes given
  • 3 Likes received

User Activity

Zoom mobile client on iPhone auto-rejecting calls

2024-11-08 06:14 AM
We are receiving complaints from phone users where their calls are being rejected. When we look at logs, we can see that the user/delegate's iPhone is rejecting the call. When we provide that information to the user/delegate, they are advising that t...

Send to voicemail button on desk phone

2024-09-23 09:05 AM
We use Poly Edge E450 desk phones with Zoom phone, in addition to softphone. I have a user that is wanting to selectively send an incoming call to his voicemail. However, when he presses the Reject button on the desk phone, it then follows his call h...

Delegate's calendar affected by scheduling meeting for delegator

2023-09-20 04:48 AM
I have two users that are delegates for different people. They are able to schedule meetings/Zoom meetings in Outlook for their delegators. I have confirmed the meeting is showing up on the delegators' web portals as being the host. When the time com...

Zoom Rooms attending webinars as attendee

2023-07-11 02:20 PM
We have our enterprise Zoom Rooms setup to show non-video participants for Zoom Meetings. When our Zoom Rooms attend Zoom Webinars as an attendee (non-panelist), they are still seeing non-video participants, even though attendees attending on the Zoo...

Zoom Client Scheduling

2023-04-11 12:02 AM
Is anyone else experiencing issues when trying to schedule a Zoom meeting using the Zoom client? I had one user with the issue yesterday and today I've had three more. They will click on the Schedule button within the client and they window will open...
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