About chrisjohns

chrisjohns · 2025-10-01 08:55 AM

A couple months ago I noticed the Zoom Phone Assistant stopped consistently staying on top of other windows. It keeps getting lost behind browser windows making it difficult to see incoming calls, as they do not show in the main app with it enabled. ...

chrisjohns · 2025-02-26 06:07 AM

About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company conta...

chrisjohns · 2024-03-05 07:36 PM

I realize there is a 4 call limit on a zoom phone line. Is there any way to increase this limit with a configuration change, upgrade or add-on. In my business, I typically have a surge of calls when a new shipment is posted and easily surpass the lim...

chrisjohns · 2023-08-26 04:42 AM

Recently I noticed the outgoing caller ID on my desk phone is not showing the correct number from my settings. It's using the main company number which is toll-free. The Zoom desktop and mobile apps show the correct caller ID. Any ideas on how to fix...

chrisjohns · 2023-01-09 09:04 AM

I'm currently on a trial with Zoom (wanting to switch from RingCentral). Is it possible to enable multiple line appearances for my personal line? For me, it's much easier to manage multiple calls on separate line keys. Also is this possible on shared...

chrisjohns · 2025-10-16 10:48 AM

Hello @MGSR I have no such settings on the Windows app. As far as I can tell, there are no settings for Zoom Phone Assistant other than turning it on or off and the option to hide it when there is no active call.

chrisjohns · 2024-03-08 03:21 PM

Thank you @Vinnie. That's good information. Are we able to visually see parked calls on the desktop app or do we have to retrieve them with the 3 digit code?

chrisjohns · 2023-03-10 08:06 AM

Sceived, did you ever figure out a solution? I'm running into the same problem. I have a Voyager 5200 with an office base station hooked up and its works fine but my Voyager Focus 2 with USB dongle call control will not work.

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Zoom Phone Assistant not staying on top

Starred Contacts disappeared and won't save

Is there a way to increase calls per line?

Outgoing caller ID showing wrong number on desk phone

More than 1 line appearance on Polycom VVX450

Re: Zoom Phone Assistant not staying on top

Re: Is there a way to increase calls per line?

Re: Unable to remote answer using Poly Voyager Focus 2 Headset

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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